Alexandra Sheldon
Clinton Township,MI
Summary
- Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
- Dedicated student interested in applying excellent communication and interpersonal skills to a bank teller role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships.
Overview
2
2
years of professional experience
Work History
Store Associate
CVS
Clinton, MI
11.2023 - Current
- Maintained knowledge of current promotions, policies concerning payment and exchanges.
- Organized store by returning merchandise to proper areas and restocked displays.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Provided cash register operations and handled customer payments.
- Improved customer service feedback scores through outstanding service.
- Greeted customers to determine wants or needs.
- Evaluated daily transactions for suspected fraud or criminal activity.
Cold-side Department Head
Randazzo Market
Clinton Twp., MI
02.2022 - 10.2023
- Developed and implemented departmental goals, objectives, policies and procedures.
- Established key performance indicators to measure the effectiveness of department activities.
- Coordinated with other departments to ensure successful completion of projects.
- Implemented quality control measures throughout all stages of product development.
Education
BBA - Finance
Walsh College
Troy, MI05-2025
Associate of Business of Administration - General Business
Macomb Community College
Clinton Township, MI05.2023
Skills
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Zoom
- Organization skills
- Customer Service
- Team Collaboration
- Cash Handling
- Retail Merchandising
- Cash Drawer Management
Timeline
Store Associate
CVS
11.2023 - Current
Cold-side Department Head
Randazzo Market
02.2022 - 10.2023
BBA - Finance
Walsh College
Associate of Business of Administration - General Business
Macomb Community College