Alexandra Stephens
Edmond,OK
Summary
Reliable and motivated college student with 1 to 2 years of experience in high-volume restaurant and fast-food environments. Demonstrated ability to stay organized and clean, work efficiently under pressure while delivering high-quality guest service, and contribute to daily operations. Strong skills in communication, teamwork, and maintaining a positive guest experience.
Overview
2
2
years of professional experience
3
3
Certifications
Work History
Team Member
Swig
Edmond
08.2023 - Current
- Prepare drinks and take customers' orders.
- Operates the cash register and handles payments.
- Maintains the cleanliness of the work area.
- Stocks supply and assist with restocking.
- Provides friendly customer service in a high-volume setting.
- Resolves customer concerns professionally.
Server
Pub W
Edmond
06.2025 - 01.2026
- Take and deliver customer orders accurately and efficiently.
- Refill drinks and ensure guests are attended to throughout their visit.
- Process payments and handle cash and card transactions.
- Pre-bus and bus tables to maintain a clean dining area.
- Assist hosts and to-go staff during busy shifts.
- Work in a fast-paced environment while maintaining professionalism.
Host/To-Go Specialist
Pub W
Edmond
07.2024 - 06.2025
- Greet and seat guests in a friendly manner.
- Answer phone calls and assist customers with questions and concerns.
- Pack and organize to-go orders accurately.
- Take payments and manage transactions.
- Reset and bus tables to keep the restaurant clean.
- Support servers and kitchen staff as needed.
Education
High school diploma -
Edmond Memorial high school
Edmond, OK05.2025
Skills
- Heavy lifting
- Bussing
- Customer service
- Cash register
- Phone etiquette
- Training and mentoring
- Positive attitude
- Plate presentation
- Point-of-sale system
- Host/hostess experience
- Upselling techniques
- Food service
- Communication skills
- Serving
- Restroom cleaning
- Beverage refills
- Food safety
Certification
ServSafe Food Handler Certification, 07/01/25 to 07/01/27, My alcohol license is a certification that allows me to legally serve, sell, or handle alcohol while working.
Languages
English
Native/ Bilingual
Accomplishments
Principal's Honor Roll, 04/01/25, Principal's honor roll is given to students who have achieved a high level of academic success indicated by a high GPA.
References
References available upon request.
Timeline
Server
Pub W
06.2025 - 01.2026
Host/To-Go Specialist
Pub W
07.2024 - 06.2025
Team Member
Swig
08.2023 - Current
High school diploma -
Edmond Memorial high school