ALEXANDRA STODDART
Santo Domingo,FL
Summary
Accomplished Sales Executive keen on learning and teaching. Diligent in building and retaining accounts by providing support and attentive service. Creating rapport with customers and driving them towards renovating their financial contracts to keep small businesses growing
Overview
14
14
years of professional experience
4
4
Languages
Work History
National Account Executive
One Park Financial
01.2024 - Current
- Served as a trusted advisor to clients, providing expert industry knowledge and valuable insights to help them succeed in their business endeavors.
- Identified client needs in order to come up with a solution that would keep them working with us.
- Renovated existing business by creating a relationship with clients, planning their next projects and investments and offering the financial solutions they might need.
Sales Specialist
Ritalia Funding
07.2023 - 12.2023
- Consulted with businesses to supply accurate product and service information.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Developed, maintained and utilized diverse client base.
- Negotiated contracts with clients and developed relationships with key personnel.
International Resolutions Agent
American Airlines
02.2020 - 05.2023
- Processing domestic/international sales calls, including Aadvantage products
- Applying sales techniques, while providing scheduling, fare and flight information to customers in an effective and efficient manner
- Responding to caller inquiries in our non-airline related ventures as call volumes dictate achieving metrics and goals as needed by the company
- Beta testing software for American Airlines, giving prompt feedback and suggestions to the developer team.
- Responded immediately to clients' questions, issues and complaints and found effective solutions when required.
- Addressed client inquiries and resolved issues and complaints regarding various travel arrangements.
Account Manager
Resolve Digital
09.2019 - 12.2019
- Build, develop and maintain lasting relationships with key clients, stakeholders and sponsors
- Ensure timely and successful delivery of solutions to clients according to their needs and objectives
- Develop new business with existing customers and/or identify areas for possible improvements to meet sales quota
- Develop and implement lead generation plans with the sales team
- Prepare account status reports
- Collaborate with the sales team to identify and generate more opportunities.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Generated sales audit reports to track and review performance.
Medical Interpreter
Synergies Strategic Services
03.2014 - 08.2014
- Interpretation via telephone between Spanish-speaking patients and
- English-speaking health sector providers (medical appointments, simple procedures, medical emergencies, medical insurance matters), Industrial engineering workshops, UCAB
- Assisted healthcare workers by translating telephone conversations with patients and family members.
- Responded to requests from healthcare staff or physicians for interpreter services.
- Obtained permission from patients to translate confidential medical information to and from healthcare teammates.
Subcontracts Administrator
Consorcio Linea II
07.2012 - 01.2014
- Review and approval of budgets for different contracting necessities for the project’s different work fronts with respect to their Unit Price Analyses
- Reviewed details on incoming contracts and service agreements to keep pricing correct.
- Valuation processing for the generation of payment orders with the amount of work executed and ready to pay
- Management of supply and materials assembly contracts and
- Technical Assistance for Metallic Structures, as well as the preparation of Service Orders for Technical Assistance contracts in works and other areas, contracting of cranes, transportation services and skipjacks with the SAGEO program designed for the Línea II
- Consortium
- Constant contact with subcontracted companies, both Venezuelan and foreign, for information updates, meetings and discussions on various aspects of their respective contracts
- Contact with responsible parties for work on each front to verify necessities and status of work in progress
- Preparation of weekly financial programming for the payment of valuations of managed contracts.contracting of cranes, transportation services and skipjacks with the SAGEO program designed for the Línea II
- Consortium
- Constant contact with subcontracted companies, both Venezuelan and foreign, for information updates, meetings and discussions on various aspects of their respective contracts
- Contact with responsible parties for work on each front to verify necessities and status of work in progress
- Preparation of weekly financial programming for the payment of valuations of managed contracts.
Budget Analyst
Consorcio Linea II
07.2010 - 06.2012
- Carrying out and adapting civil works budgets including collecting data on material costs, construction services and metric calculations
- Preparation of analyses of Unit Price, escalation formulas and profitability.
- Performed budget formulation work involving review and preparation of budget estimates and financial plans.
- Compiled and reviewed procurement data to make effective projections.
- Implemented initiatives to improve profitability and reduce costs.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Education
No Degree - Civil Engineering
North Carolina State University
Raleigh, NCHigh School Diploma -
Colegio Francia
Bachelor of Science - Civil Engineering
Universidad Católica Andrés Bello
Caracas, Venezuela 05.2001 -
Skills
Flexibility, integrity, professionalism,
Responsibility, work ethic
Willingness to learn
Customer Service
Verbal and Written Communication
Team Collaboration
Problem Solving
Relationship Building
Analytical Thinking
Direct Sales
Additional Information
- Dominant; energetic; objective; logical; alert; critical; analytic; practical; perfectionist; innovator; establishes high standards.
Timeline
National Account Executive
One Park Financial
01.2024 - Current
Sales Specialist
Ritalia Funding
07.2023 - 12.2023
International Resolutions Agent
American Airlines
02.2020 - 05.2023
Account Manager
Resolve Digital
09.2019 - 12.2019
Medical Interpreter
Synergies Strategic Services
03.2014 - 08.2014
Subcontracts Administrator
Consorcio Linea II
07.2012 - 01.2014
Budget Analyst
Consorcio Linea II
07.2010 - 06.2012
Bachelor of Science - Civil Engineering
Universidad Católica Andrés Bello
05.2001 -
No Degree - Civil Engineering
North Carolina State University
High School Diploma -
Colegio Francia