Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
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Alexandra Susana

Alexandra Susana

Tucson,AZ

Summary

Compassionate and detail-oriented phlebotomist with a strong scientific foundation and a degree in Neuroscience. I bring extensive experience performing high-volume venipuncture, specimen processing, and patient interaction in a fast-paced hospital environment. Known for my gentle technique, accuracy, and ability to keep patients comfortable. Also experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Phlebotomist/Lab Technician

Tucson Medical Center
Tucson, AZ
05.2024 - 01.2026
  • Executed venipuncture and specimen labeling procedures while ensuring compliance with patient identification and safety protocols.
  • Coordinated specimen handling and testing procedures to ensure accurate results across multiple departments and facilitate send-out testing to reference laboratories.
  • Executed specimen entry, verification, and tracking utilizing laboratory information system (LIS) to ensure operational efficiency.
  • Facilitated collaboration among nurses, physicians, and laboratory staff to address specimen discrepancies.

Pick Up and Delivery Driver

Uber, Grubhub
Tucson, AZ
01.2021 - 05.2024
  • Drove safely in adherence with state and federal laws.
  • Delivered highest level of service to satisfy and retain customers.
  • Cleaned and maintained delivery vehicle to meet professional standards.
  • Answered customer questions and helped resolve problems with deliveries.

Education

Bachelor of Science (B.S.) - Neuroscience and Cognitive Science

University of Arizona
Tucson, AZ
05.2023

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Pima Medical Institute
Tucson, AZ
05.2024

Master of Science - Nursing

University of Arizona
Tucson, AZ
05.2027

Skills

  • Data entry
  • Venipuncture
  • Order of draw
  • Patient care
  • Specimen handling
  • Quality control guidelines
  • Recording data
  • Diagnostic testing
  • Paperwork processing

Certification

  • Certified Phlebotomy Technician
  • National Healthcare Association
  • Demonstrated proficiency in venipuncture, specimen collection, and patient care through successful completion of the NHA certification exam. Qualified to perform phlebotomy procedures in hospitals, clinics, and blood donation centers, ensuring accuracy and safety in specimen handling.
  • November 2024 - Present
  • OSHA Certification - Pima Medical Institute
  • May 2024 - Present
  • The American Heart Association - Healthcare Providers CPR, First Aid, BLS

Accomplishments

  • Maintained compliance with OSHA, HIPAA, and CLIA standards.
  • Educated phlebotomy students on venipuncture and capillary puncture techniques.

Timeline

Phlebotomist/Lab Technician

Tucson Medical Center
05.2024 - 01.2026

Pick Up and Delivery Driver

Uber, Grubhub
01.2021 - 05.2024

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Pima Medical Institute

Bachelor of Science (B.S.) - Neuroscience and Cognitive Science

University of Arizona

Master of Science - Nursing

University of Arizona