ALEXANDRA TAVERAS
Miami
Summary
Jr. Property Manager with several years of experience in luxury high-rise condominium management. Skilled in overseeing daily operations, supporting financial processes, and coordinating staff and vendor activities to ensure efficient property performance. Known for strong resident relations, organizational skills, and a proactive approach to problem-solving. Tech-savvy and bilingual in English and Spanish, with a commitment to delivering high-quality service and operational excellence.
Overview
8
8
years of professional experience
Work History
Jr. Property Manager
First Service Residential, One Paraiso Condominium
2021.03 - Current
- Oversee daily operations of a luxury high-rise condominium, ensuring efficient performance and high resident satisfaction
- Lead staff operations, including bi-weekly meetings, employee inquiries, training, and corrective action management
- Handle escalated resident concerns and maintain strong resident relations
- Manage accounts receivable, including resident bill-backs and HOA maintenance delinquencies
- Assist in budget preparation and oversee key accounting functions, including invoices, wire transfers, and ACH setup
- Utilize FirstService Residential accounting systems to maintain accurate financial records and reporting
- Prepare and distribute monthly newsletters and weekly management reports
- Coordinate board and grievance meetings, ensuring accurate documentation and follow-up
- Oversee payroll processing, workers’ compensation claims, and staff-related administrative functions
- Implement and maintain operational trackers, including leaks (trend monitoring), violations, and elevator service tickets/outages
- Work closely with the Property Manager to support daily operations and take on additional duties and special projects as needed
Assistant Manager
First Service Residential
2021.09 - 2024.03
- Supported management of 454 units within a 704-unit condominium/HOA
- Assisted in supervising a team of 30+ employees, including scheduling and timesheet oversight
- Played a key role in major projects, including FOB system rollout and homeowner maintenance payment account transitions
- Handled accounts receivable/payable and processed invoices for 50+ vendors on a weekly basis
- Contributed to annual budget preparation and quarterly financial reporting
- Helped coordinate board meetings and maintain compliance with association requirements
- Conducted property inspections and collaborated with engineering on maintenance planning
Payroll Specialist
Future Care Consultants
2020.06 - 2021.08
- Processed payroll for 500+ employees across multiple organizations
- Ensured compliance with tax regulations, deductions, and reporting requirements
- Maintained confidential employee records and resolved payroll discrepancies
- Collaborated with HR to improve payroll processes and efficiency
Administrative Assistant
First Service Residential
2018.01 - 2020.04
- Assisted in preparing management reports and resident communications
- Managed vendor onboarding, contract calendars, and delinquent account notices
- Processed rental and ownership applications and maintained organized records
- Coordinated amenity and service elevator reservations for residents
- Maintained vendor compliance by tracking and following up on expired licenses and COIs
- Organized and maintained vendor and office files for accurate record-keeping
- Coordinated with maintenance to schedule unit access for work orders and inspections
- Provided administrative and operational support to management as needed
Education
LCAM Community Association Management -
Gold Coast Schools
Miami01.2021
Skills
- Staff Leadership & Team Coordination
- Resident Relations & Conflict Resolution
- Financial Management (AR, Delinquencies, Bill-Backs)
- Vendor & Contract Management
- Accounting Processes (Invoices, Wires, ACH)
- Payroll & Workers’ Compensation
- Compliance & Violation Tracking
- Tech-Savvy
- Microsoft Excel
- Bilingual: English & Spanish
Timeline
Assistant Manager
First Service Residential
2021.09 - 2024.03
Jr. Property Manager
First Service Residential, One Paraiso Condominium
2021.03 - Current
Payroll Specialist
Future Care Consultants
2020.06 - 2021.08
Administrative Assistant
First Service Residential
2018.01 - 2020.04
LCAM Community Association Management -
Gold Coast Schools