Alexandra Tolle
Dothan,AL
Summary
I have a passion for Jesus and a desire to use my skills in illustrating and design to glorify him. I have nearly 4 years of experience working in customer service and I am currently in school to obtain my degree in graphic design. Getting to flex my creative muscles and glorify God through the work I create is where I find true fulfillment.
Overview
4
4
years of professional experience
Work History
Shift Leader
Chick-fil-A East Dothan
08.2020 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
Education
Bachelor of Arts - Graphic Design
George C Wallace Community College - Dothan
Dothan, AL05.2026
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Graphic design and illustrating experience
Accomplishments
- Received scholarship from the Junior League of the Wiregrass for being an outstanding woman in the Wiregrass.
- Received the Chick-Fil-A remarkable futures scholarship for 3 years.
- Received the Swedish Match Sons and Daughters scholarship.
Affiliations
- Students For Life at RCS
Timeline
Shift Leader
Chick-fil-A East Dothan
08.2020 - Current
Bachelor of Arts - Graphic Design
George C Wallace Community College - Dothan
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