Alexandra Tomalak
Summary
Dynamic leader and marketer with proven success at Farm Bureau Insurance Of Michigan, where I spearheaded social media campaigns, boosting brand visibility, and consistently surpassed sales targets. Skilled in team leadership and social media marketing, I excel in adapting strategies to exceed business goals, demonstrating exceptional communication and adaptability.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Commercial Lines / Sales and Marketing Specialist
Farm Bureau Insurance Of Michigan
05.2023 - 05.2024
- Increased brand awareness by creating engaging social media content and managing online platforms.
- Trained new hires on company policies and procedures, ensuring a seamless transition into the Insurance Specialist role.
- Exceeded quarterly sales targets consistently, contributing significantly to overall company performance.
- Enhanced customer satisfaction by addressing insurance-related inquiries and resolving issues promptly.
Server
Mexican Fiesta
08.2020 - 04.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Retail Store Manager
DreamBox Boutique
05.2021 - 10.2021
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
Education
Bachelor of Science - Political Science
Eastern Michigan University
Ypsilanti, MI04-2026
Bachelor of Arts - Public Relations
Eastern Michigan University
Ypsilanti, MI04-2026
Skills
- Team Leadership
- Effective Communication
- Adaptability and Flexibility
- Social Media Marketing
- Political Science Knowledge
Certification
- DECA State Finalist 2022 May
- Property and Casualty Insurance License, Kaplan 2023 July
- Student Success Mentor, Mentor Collective 2024 July
Timeline
Commercial Lines / Sales and Marketing Specialist
Farm Bureau Insurance Of Michigan
05.2023 - 05.2024
Retail Store Manager
DreamBox Boutique
05.2021 - 10.2021
Server
Mexican Fiesta
08.2020 - 04.2023
- DECA State Finalist 2022 May
- Property and Casualty Insurance License, Kaplan 2023 July
- Student Success Mentor, Mentor Collective 2024 July
Bachelor of Science - Political Science
Eastern Michigan University
Bachelor of Arts - Public Relations
Eastern Michigan University
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