ALEXANDRA Y. TORRES
Zion,IL
Summary
Capable Patient Care Coordinator dedicated to providing support for patients and their needs.Excels at identifying client needs and concerns to improve engagement strategies and overall service. Motivated to work with patient, families and care teams efficiently.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bilingual Therapist
Catholic Charities Archdiocese of Chicago
05.2022 - Current
- Effectively maintains caseload of 18-23 clients per week
- Referred clients to other specialists, institutions or support services as necessary.
- Assisted clients with gaining insights, establishing clear goals and planning strategies to reach personal targets.
- Maintained and updated patient records, changes in service plans and treatment reports.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving therapeutic relationship.
- Collected information about individuals or clients using interviews, observational techniques, and other assessment methods.
Mental Health Specialist
Allendale Association
06.2021 - 12.2023
- Documented client progress in confidential files
- Monitored patients and assessed suicide risks
- Communicated with clients to develop social and psychiatric observations
- Utilized therapeutic technique to support clients in meeting therapeutic goals.
- Maintained caseload of 10 active clients.
Therapist Intern
Catholic Charities of The Archdiocese of Chicago
08.2021 - 03.2022
- Documented therapeutic goals and client progress
- Implemented therapeutic interventions to promote awareness and growth
- Assessed client needs and developed treatment plans
- Built trust and rapport with compassionate approach
- Completed full IM + CANS assessments to determine best courses of actions
- Effectively maintained caseload of 6-7 sessions per week using alternative therapies
- Worked collaboratively with treatment team to assist client population needs
- Completed 500-hour internship working with Youth and families.
Bachelor of Social Work Intern
Kickstart Pediatric Therapy Network
08.2020 - 05.2021
- Assessed cognitive abilities and physical and emotional needs of clients to determine appropriate interventions
- Demonstrated respect, friendliness, and willingness to help wherever needed
- Worked collaboratively with interdisciplinary team to meet client's needs
- Developed Bio-Psycho-Social Assessments for clients
- Co-facilitated small social emotional group of 5-6 clients in a clinical setting
- Utilized DIR Flood time model to engage with clients
- Supported clients with through co-regulation interventions to assist them in group setting.
Social Work Volunteer
Northeastern Illinois University Campus Recreation
10.2019 - 12.2019
- Maintained clean, neat, and operational facilities to serve program needs
- Obtained and processed charitable donations to serve needs of individuals in the community
- Prepared nutritious snacks and meals for program participants.
Social Work Volunteer
Zion Township
10.2019 - 11.2019
- Gained knowledge and experience working with families in the community
- Maintained clean, neat, and operational facilities to serve program needs
- Exhibited excellent communications and customer service relations skills.
Education
Master of Social Work - Social Work
Aurora University
Aurora, IL07.2022
Bachelor of Social Work - Social Work
Northeastern Illinois University
Chicago, IL05.2021
Associate of Arts - Fine Arts
College of Lake County
Grayslake, IL06.2019
Highschool Diploma -
Zion-Benton Township High-School
Zion, IL06.2014
Skills
- Mental Health Support
- Interpersonal skills
- Problem Solving
- Compliance requirements
- Client Relations
- Report Writing
- Team-work skills
- Communication
- Active Learning
- Psycho-education
Certification
- IM + CANS certified - August 2023
Additional Information
Profession References:
Reference 1:
Name: Daisy Gonzalez
Title: Clinical Manager
Organization: Catholic Charities Archdiocese of Chicago
Email Address: dagonzalez@catholiccharities.net
Phone Number: 847-652-6705
Relationship: Daisy is my current Clinical Manager at Catholic Charities.
Reference 2:
Name: Carla Gutierrez
Title: Program Director
Organization: Catholic Charities Archdiocese of Chicago
Email Address: cguttierez@catholiccharties.net
Phone Number: 224-637-7123
Relationship: Carla is my current Program Director at Catholic Charities.
Reference 3:
Name: Yaritza Hernandez
Title: Intern Supervisor
Organization: Catholic Charities Archdiocese of Chicago
Email Address: Yhernandez@catholiccharities.net
Phone Number: 224-538-1320
Relationship: Yaritza is my former intern supervisor and current colleague at Catholic Charities.
Timeline
Bilingual Therapist
Catholic Charities Archdiocese of Chicago
05.2022 - Current
Therapist Intern
Catholic Charities of The Archdiocese of Chicago
08.2021 - 03.2022
Mental Health Specialist
Allendale Association
06.2021 - 12.2023
Bachelor of Social Work Intern
Kickstart Pediatric Therapy Network
08.2020 - 05.2021
Social Work Volunteer
Northeastern Illinois University Campus Recreation
10.2019 - 12.2019
Social Work Volunteer
Zion Township
10.2019 - 11.2019
Master of Social Work - Social Work
Aurora University
Bachelor of Social Work - Social Work
Northeastern Illinois University
Associate of Arts - Fine Arts
College of Lake County
Highschool Diploma -
Zion-Benton Township High-School
- IM + CANS certified - August 2023
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