Alexandra Treguboff
Eloy,AZ
Summary
Dynamic hospitality professional with extensive experience at Tumblebeans, excelling in customer service and relationship building. Proven ability to optimize workflow and enhance customer satisfaction through innovative beverage recipes. Skilled in coffee machinery and multitasking, consistently delivering high-quality service while maintaining a clean and organized workspace.
Overview
2026
2026
years of professional experience
Work History
Lead Barista
Tumblebeans
2023.09 - 2026.01
- Ran the shop alone on a regular basis.
- Excellent customer service and building relationships with regulars; including memorizing personalized drinks.
- Contributed to the establishment''s reputation for high-quality service by consistently exceeding customer expectations and maintaining a strong knowledge of menu offerings.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Collaborated with the management team to develop innovative beverage recipes, increasing sales and customer satisfaction.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Optimized workflow processes for faster order completion, decreasing wait times for customers.
- Received consistent positive feedback from customers regarding exceptional service and beverage quality.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Used POS system to accurately enter orders and process payments.
- Helped management keep adequate supply on hand by notifying of shortages.
- Engaged in and created social media content to improve sales and attract customers.
Barista
Road Runner
2023.06 - 2023.09
- Prepared and served high-quality beverages, ensuring consistency in taste and presentation.
- Operated espresso machines and grinders, maintaining equipment for optimal performance.
- Collaborated with team members to maintain cleanliness and organization of workspace and equipment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Managed inventory levels, restocking supplies to meet demand during peak hours.
- Food handling and preparation.
Server
The Eagles Nest
2017 - 2018
- Delivered exceptional customer service to enhance dining experience and ensure guest satisfaction.
- Light Bartending.
- Managed multiple tables efficiently while maintaining high service standards during peak hours.
- Collaborated with kitchen staff to ensure timely order delivery and food quality compliance.
- Streamlined order-taking process using POS system to improve accuracy and reduce wait times.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Supervisor
Bowlins
2015 - 2016
- Oversaw daily operations to ensure smooth workflow and adherence to safety protocols.
- Monitored inventory levels, coordinating with suppliers for timely replenishment.
- Resolved customer inquiries and issues promptly, enhancing overall satisfaction.
- Collaborated with management to set operational goals aligned with company objectives.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Safe, Register and ATM handling and management.
- Open and Closing store.
Server
Bighouse Cafe
2012 - 2013
- Delivered exceptional customer service to enhance dining experience and ensure guest satisfaction.
- Took orders, food expo, drawer handling.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Skills
- Ability to work Independently and as a Team
- Excellent Hospitality and Customer Service
- Attention to detail
- Relationship building
- Reliable and dependable
- Safe food handling practices
- Coffee machinery
- Friendly and outgoing
- Multitasking and organization
- Clear communication
- Cash register operation
- Order taking
Timeline
Lead Barista
Tumblebeans
2023.09 - 2026.01
Barista
Road Runner
2023.06 - 2023.09
Server
The Eagles Nest
2017 - 2018
Supervisor
Bowlins
2015 - 2016
Server
Bighouse Cafe
2012 - 2013