Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alexandra Trevino

San Antonio

Summary

Resourceful associate able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.

Overview

5
5
years of professional experience

Work History

Fulfillment Associate

Sam's Club
04.2023 - 04.2025
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
  • Reduced product damage rates through proper handling, storage, and packaging procedures..
  • Picked and packed order items.

Sales Associate

Kendra Scott
09.2022 - 12.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Collaborated with team members to achieve monthly sales targets.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Crew Member

Chipotle Grill
06.2021 - 09.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Ensured food safety by rigorously adhering to sanitation standards during food preparation.
  • Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Filled out daily shift log to record amount of food prepared, used and leftover.

Crew Member

Panda Express Restaurant
08.2020 - 06.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Became familiar with products to answer questions and make suggestions.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Assisted in menu development by providing feedback on popular items and customer preferences.

Education

High School Diploma -

Thomas Edison High School
San Antonio, TX
06-2021

Skills

  • Teamwork and collaboration
  • Willing to learn
  • Team leadership
  • Customer service
  • Flexible schedule
  • Detail-oriented
  • Packing efficiency
  • Problem-solving

Languages

Spanish
Native or Bilingual

Timeline

Fulfillment Associate

Sam's Club
04.2023 - 04.2025

Sales Associate

Kendra Scott
09.2022 - 12.2022

Crew Member

Chipotle Grill
06.2021 - 09.2022

Crew Member

Panda Express Restaurant
08.2020 - 06.2021

High School Diploma -

Thomas Edison High School

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