Brooke McCloskey
West Terre Haute,IN
Summary
Developed exceptional customer service and communication skills in a retail environment. Adaptable and quick to learn new systems and processes. Seeking to leverage these strengths to transition into a new field and contribute effectively in diverse roles.
Overview
3
3
years of professional experience
Work History
Personal Shopper
Sam's Club
10.2024 - Current
- Accurately picked, sorted, and dispensed customer orders, ensuring quality standards and timely delivery.
- Built strong relationships with customers to encourage repeat business.
- Took on extra hours and shifts during busy times.
- Completed the cleaning checklist daily to keep the fulfillment area clean and organized.
Retail Sales Key Holder
GameStop
05.2024 - 07.2024
- Ensured accurate cash handling during transactions and reconciliations.
- Maintained optimal stock levels through effective inventory management practices.
- Enhanced customer engagement by implementing targeted promotional strategies.
Community Service Volunteer
Irvington Middle School
07.2022 - 04.2024
- Boosted student engagement by organizing community educational support events.
- Ensured facility cleanliness, enhancing program operations and overall needs.
- Streamlined administrative tasks by providing efficient clerical support to teachers.
Education
Bachelor of Science - Criminal Justice & Criminology / Cybersecurity
05-2026
- Dean's List Spring 2023, Fall / Spring 2024, Fall / Spring 2025
- 3.82 Major GPA
Skills
- Customer service
- Attention to detail
- Decision-making
- Relationship building
- Flexible schedule
- Heavy lifting
Timeline
Personal Shopper - Sam's Club
10.2024 - Current
Retail Sales Key Holder - GameStop
05.2024 - 07.2024
Community Service Volunteer - Irvington Middle School
07.2022 - 04.2024
Indiana State University - Bachelor of Science, Criminal Justice & Criminology / Cybersecurity
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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