COLIN LAMBERTH
Phoenix,AZ
Summary
Reputable customer service professional brings strong phone skills and vast experience connecting customers with products and services. Always looking for areas of opportunity and growth.
Developed exceptional customer service and communication skills in retail environment. Adaptable and quick to learn new systems and processes. Seeking to leverage these strengths to transition into new field and contribute effectively in diverse roles.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Personal Shopper
Whole Foods
09.2024 - 01.2025
- Fulfilled customer orders in a timely fashion.
- Assisted customers locate needed items.
- Delivered orders to customers accurately.
- Recognized for being a team player and having a willingness to assist other team members and customers alike.
- Well-organized and dependable, punctual and professional.
Courtesy Clerk/Cashier
Fry’s Food and Drug
06.2022 - 08.2023
- Responsible for assisting customers with bagging groceries and customers in store with locating needed items.
- Assist with ringing customers up and processing debit/credit card payments and/or providing correct change.
- Well-organized and dependable with good customer service skills and a drive to ensure customer loyalty.
- Recognized for being a team player and a willingness to assist others.
Referee/Staging Coordinator
Westworld Paintball
12.2021 - 08.2023
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Explained rules, regulations and league guidelines to players and coaches.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Welcomed employees and guests, addressing needs with accurate information and support.
Education
High School Diploma -
Primavera
06.2020
Skills
- Customer Support
- Verbal and Written Communication
- Customer Service
- Responding to Difficult Customers
- Upbeat and Positive Personality
- Courteous with Strong Service Mindset
- Problem Resolution
- Verbal Communication
- Safety Regulations
- Work Prioritization
- Policies and Procedures
- Adherence Time Management
- Register
- Cash Handling
- Stocking
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
Certification
Arizona Food Handler Essentials Course | Completed 2024-10-16 | Expires 2027-10-16
Timeline
Personal Shopper
Whole Foods
09.2024 - 01.2025
Courtesy Clerk/Cashier
Fry’s Food and Drug
06.2022 - 08.2023
Referee/Staging Coordinator
Westworld Paintball
12.2021 - 08.2023
High School Diploma -
Primavera