Alexandra Tuley-Tillman
Peoria,IL
Summary
Dedicated worker with knowledge of safety compliance, equipment operation, and concern for the environment. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised as efficient by my peers, I can be relied upon to help your team achieve its goals. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals. Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems.Seeking to leverage skills and knowledge to contribute to team success.
Professional with relevant experience in laboratory settings, prepared for responsibilities of specimen processing. Strong background in handling biological samples, ensuring accurate data entry, and maintaining strict adherence to protocols. Known for exceptional teamwork and reliability, consistently adapting to meet evolving needs and achieving high-quality results. Skilled in precise labeling, sample preparation, and maintaining sterile environments, with focus on contributing positively to laboratory's objectives.
Overview
9
9
years of professional experience
Work History
SPECIMEN PROCESSOR
OSF Saint Francis Medical Center
Peoria, IL
02.2023 - Current
- Followed company safety standards by maintaining awareness of surroundings and exercising good judgment.
- Processed customer orders and invoices, ensuring accuracy and timely delivery.
- Maintained up-to-date knowledge of industry regulations and best practices related to processing operations.
- Distributed specimens to appropriate departments or reference laboratories for analysis.
- Responded promptly to any issues encountered during specimen processing operations.
- Used computer system to enter laboratory test orders and patient demographics.
- Collaborated with other departments within the facility to ensure efficient workflow between teams.
- Provided guidance and training to other staff members regarding proper specimen collection techniques.
- Evaluated new methods for processing specimens and provided feedback to supervisors.
- Utilized strong organizational and communication skills to track specimens accurately.
- Cleaned, maintained and prepared supplies and work areas.
- Operated and maintained laboratory equipment, maximizing efficiency and minimizing downtime.
- Processed and prepared specimens for laboratory analysis, ensuring adherence to quality control standards.
- Collaborated with laboratory personnel to resolve discrepancies in specimen identification and labeling procedures.
- Followed safety protocols while handling hazardous materials.
- Enhanced laboratory efficiency by accurately processing and labeling specimen samples.
Caregiver
Addus Home Health Care
1501 N Main St, East Peoria, IL 61611
03.2022 - Current
- Provided compassionate care to clients, ensuring safety and comfort in daily activities.
- Assisted clients with personal hygiene, meal preparation, and medication management to promote wellness.
- Developed individualized care plans in collaboration with healthcare professionals and family members.
- Monitored client health conditions, reporting changes to medical staff for timely interventions.
- Implemented efficient scheduling processes to optimize caregiver-client matchups and reduce service interruptions.
- Advocated for clients' needs, enhancing their quality of life through effective communication and support services.
- Coordinated transportation for clients to medical appointments, ensuring timely access to healthcare resources.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Provided safe mobility support to help patients move around personal and public spaces.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Scheduled daily and weekly care hours for client caseload.
SALES MANAGER
Cricket Wireless
Peoria, Illinois
02.2017 - 02.2023
- Directed customer account strategies and fostered relationships to ensure client retention.
- Established relationships with key customers, providing personalized service and support.
- Provided coaching and feedback to staff on an ongoing basis in order to improve job performance.
- Held daily check-ins with team members to set objectives and monitor progress.
- Analyzed sales data to identify trends and make recommendations for improvement.
- Conducted regular training sessions with sales team members to ensure effective sales techniques were used.
- Managed sales team activities by evaluating needs of each territory and participating in sales calls.
- Participated in customer meetings and worked closely with team to resolve customer satisfaction issues.
- Established and adjusted selling prices by monitoring costs, competition and supply and demand.
- Applied different approaches to changing work demands and to meet sales challenges.
- Resolved customer complaints regarding sales and service.
- Managed sales team to consistently achieve growth and hit sales targets.
- Developed sales team through motivation, counseling and product knowledge education.
- Planned and directed staffing, training, and performance evaluations to develop and control sales and service programs.
- Monitored customer preferences to determine focus of sales efforts.
- Determined price schedules and discount rates.
- Led sales team to achieve quarterly targets through effective coaching and strategy implementation.
- Developed and executed promotional campaigns to enhance customer engagement and drive revenue growth.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
STOCKER ASSOCIATE
Dollar Tree
peoria, Illinois
01.2017 - 03.2019
- Restocked shelves as needed throughout shifts to ensure availability of items for customers.
- Stocked shelves during store hours, maintaining clean and presentable work areas to reduce hazards.
- Assisted customers in locating desired items quickly and efficiently.
- Processed returns, restocked shelves, and assisted in the loading and unloading of merchandise.
- Sorted pallets and containers and transported items to sales floor for stocking.
- Kept aisles free of debris during the stocking process.
- Cleaned up and properly disposed of all bundle ties and other packing materials.
- Observed store policies regarding product placement, pricing, signage.
- Ensured all areas were clean by sweeping floors and wiping down surfaces regularly.
- Demonstrated excellent communication skills while interacting with customers and coworkers.
- Identified damaged products, removed them from the floor, and alerted management accordingly.
- Trained new employees on proper stocking techniques and safety procedures.
- Maintained organized stockroom shelves and ensured accuracy of inventory records.
- Placed price tags on items and ensured that barcodes were correctly placed.
- Conducted visual inspection of merchandise being placed on shelves.
- Built product displays to attract attention to sale and promotional items.
- Maintained updated knowledge of current promotions, policies regarding payment and exchanges.
- Developed strong customer service skills while assisting customers in locating items throughout the store.
- Assisted in unloading trucks, checking in merchandise, and transporting products to appropriate locations within the store.
- Collaborated closely with team members to complete assigned tasks efficiently in a timely manner.
- Performed daily cycle counts and restocked merchandise as needed for optimal store presentation.
- Maintained a clean work environment by adhering to all sanitation policies and regulations.
- Provided superior customer service by promptly addressing inquiries or complaints regarding products or services.
- Conducted regular price audits to ensure pricing accuracy throughout the store.
- Successfully completed training on new software systems related to inventory management.
- Participated actively in team meetings offering creative solutions for improved workflow processes.
Education
GED -
Illinois Central College
Skills
- Deadline Compliance
- Advanced Excel Spreadsheet Functions
- Technical Troubleshooting
- Specimen Handling
- Biohazardous Waste Disposal
- Specimen Recording
- Active Listening
- Disposal Procedures
- Reading Comprehension
- Specimen Analysis
- Specimen Collection
- Documenting Problems
- Laboratory safety protocols
- Workload prioritization
- Specimen handling
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Customer service
- Decision-making
- Verbal and written communication
- Staff management
- Complex Problem-solving
- Goal setting
- Task delegation
- Operations management
- Documentation and reporting
- Cash handling
- Training and mentoring
- Cash handling accuracy
- Workplace safety
- Customer service management
- Bank deposits
- Daily reporting
- Computer skills
- Data entry
- Critical thinking
Timeline
SPECIMEN PROCESSOR
OSF Saint Francis Medical Center
02.2023 - Current
Caregiver
Addus Home Health Care
03.2022 - Current
SALES MANAGER
Cricket Wireless
02.2017 - 02.2023
STOCKER ASSOCIATE
Dollar Tree
01.2017 - 03.2019
GED -
Illinois Central College