Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ALEXANDRA VALERA

Robbinsville,NJ

Summary

Friendly professional skilled in customer service and client communication. Maintains accuracy and organization in fast-paced environments while efficiently resolving issues. Adaptable team player with strong problem-solving skills and proficiency in Microsoft Excel and QuickBooks.

Overview

2
2
Languages
5
5
years of professional experience

Work History

Bookkeeping Assistant (Operations & Data Analysis)

Servicios Financieros Progreso
Hamilton, NJ
11.2023 - Current
  • Maintain accurate financial and operational records while following established company procedures.
  • Use Microsoft Excel and QuickBooks to organize and manage financial and operational records.
  • Analyze information, identify discrepancies, and resolve issues efficiently.
  • Managed multiple client requests and operational responsibilities, ensuring accuracy and professionalism in all tasks.
  • Communicated with clients and coworkers to address questions and resolve issues, supporting smooth daily operations.
  • Collaborated with team members to identify and resolve operational issues, enhancing overall efficiency.

Shipping Team Lead

Christian Dior
Cranbury, NJ
07.2023 - 11.2023
  • Coordinated daily operations and assigned tasks to balance team workload and optimize workflow.
  • Verified shipments for accuracy and quality while maintaining company standards.
  • Trained and supported new team members on procedures, quality standards, and workplace safety to enhance team readiness.
  • Communicated clearly with team members to address operational needs and resolve issues.
  • Worked effectively in a fast-paced environment while consistently meeting deadlines.
  • Maintained organized and professional work environment to foster team collaboration and effectiveness.

Administrative Assistant

CCL
Hightstown, NJ
03.2023 - 06.2023
  • Entered, verified, and managed operational data while maintaining a high level of accuracy.
  • Maintained organized documentation systems that ensured easy access to information for team members.
  • Processed business documentation according to established company procedures.
  • Managed multiple tasks with organization and attention to detail, contributing to seamless daily operations.
  • Communicated with coworkers to support daily administrative and operational needs, fostering a collaborative work environment.

Machine Operator

Delta Apparel
Cranbury, NJ
08.2022 - 02.2023
  • Monitored equipment and product quality, addressing operational issues promptly to minimize downtime.
  • Worked efficiently in a fast-paced production environment while maintaining quality and safety standards.
  • Collaborated with production and maintenance teams to troubleshoot issues, ensuring seamless operations.
  • Followed standard operating procedures, safety protocols, and quality requirements.
  • Maintained an organized and clean work environment while meeting production deadlines.
  • Adapted to changing priorities while effectively supporting team objectives.

Barista/Cashier

Dunkin' Donuts
, New Jersey
01.2022 - 08.2022
  • Delivered friendly, efficient customer service in fast-paced food service environment, enhancing customer satisfaction.
  • Took customer orders accurately and processed transactions using the POS system.
  • Handled cash and card payments while maintaining accuracy.
  • Prepared and served food and beverages according to company standards.
  • Coordinated communication with customers and coworkers to ensure accurate, timely order fulfillment.
  • Maintained a clean, organized, and welcoming environment during high-volume periods.
  • Managed multiple customer orders under pressure, ensuring smooth operations during peak hours.

Education

Associate of Science - Engineering Science

Mercer County Community College
05-2026

Skills

  • Customer Service
  • Client Communication
  • Hospitality
  • Cash Handling
  • POS Systems
  • Team Leadership
  • Conflict Resolution
  • Verbal Communication
  • Teamwork
  • Multitasking
  • Time Management
  • Problem Solving
  • Attention to Detail
  • Fast-Paced Environments
  • Adaptability
  • Organization
  • Microsoft Excel
  • QuickBooks

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Bookkeeping Assistant (Operations & Data Analysis)

Servicios Financieros Progreso
11.2023 - Current

Shipping Team Lead

Christian Dior
07.2023 - 11.2023

Administrative Assistant

CCL
03.2023 - 06.2023

Machine Operator

Delta Apparel
08.2022 - 02.2023

Barista/Cashier

Dunkin' Donuts
01.2022 - 08.2022

Associate of Science - Engineering Science

Mercer County Community College
ALEXANDRA VALERA