ALEXANDRA WILLIAMS
Denver,CO
Summary
Executive support and operations professional with 5+ years of experience supporting leadership, managing complex schedules, payroll, and administrative systems. Proven ability to operate in high-pressure environments, anticipate needs, coordinate across teams, and maintain trusted communication with stakeholders. Known for discretion, adaptability, and keeping operations running smoothly.
Overview
4
4
years of professional experience
Work History
Assistant Manager
FedEx Office
Westminster, CO
02.2025 - Current
- Provide direct operational and administrative support to Store Manager, including calendar coordination, payroll processing, reporting, and compliance documentation
- Manage scheduling and staffing for a multi-person team, ensuring coverage, efficiency, and adherence to business priorities
- Act as primary point of contact for escalations, sensitive client issues, and internal problem-solving
- Maintain organized records, documentation, and internal communications to support leadership decision-making
- Anticipate operational needs and proactively implement systems to improve workflow and team performance
Retail Manager
FedEx Office
Englewood, CO
10.2023 - 02.2025
- Led day-to-day operations for a high-volume business unit, including scheduling, payroll, performance tracking, and compliance
- partnered closely with senior leadership to implement process improvements and organizational systems
- Managed confidential employee information and sensitive business data with discretion
- Trained and onboarded staff, developing internal systems to improve communication and efficiency
Assistant Manager
FedEx Office
Houston, TX
09.2022 - 10.2023
- Coordinated schedules, maintained operation documentation, and ensured compliance with safety and company policies
- Supported leadership with budgeting, expense tracking, and financial reporting
- Served as trusted intermediary between staff, management, and clients
Lead Consultant
FedEx Office
Houston, TX
11.2021 - 09.2022
- Managed client projects, timelines, documentation, and deliverables across multiple stakeholders
- Maintained detailed records for reporting, invoicing, and internal tracking
- Collaborated cross-functionally to streamline workflows and meet deadlines
Education
High School Diploma - Coursework in Psychology
Stephen F. Austin State University
Nacogdoches, TX05.2018
High School Diploma - undefined
Tompkins High School
Katy, TX06.2016
Skills
- Calendar & Schedule Management
- Travel & Meeting Coordination
- Payroll & Timekeeping
- Budgeting & Expense Tracking
- Documentation & Reporting
- Office Systems & Process Improvement
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Employee Training & Onboarding
- Scheduling & POS Systems
Timeline
Assistant Manager
FedEx Office
02.2025 - Current
Retail Manager
FedEx Office
10.2023 - 02.2025
Assistant Manager
FedEx Office
09.2022 - 10.2023
Lead Consultant
FedEx Office
11.2021 - 09.2022
High School Diploma - undefined
Tompkins High School
High School Diploma - Coursework in Psychology
Stephen F. Austin State University