ALEXANDRA ZAROVA
Daytona Beach,FL
Summary
Soon-to-be Human Factor Phycology Graduate (2025) with a passion for service inside government agencies, leadership, and problem solving. Looking to develop myself into a successful field agent, utilizing my skills and life experiences to be as effective as possible.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Tasker
Ulta
Daytona Beach, FL
04.2024 - Current
- Ensured all safety protocols were followed throughout each job to minimize risk of injury or damage to property.
- Restock merchandise regularly.
- Complete merchandise resets, planograms, marketing displays, physical inventory procedures, and process shipment using Ulta Beauty's technology and best practices.
Flight Attendant (Envoy)
American Airlines
Dallas Fort Worth, TX
12.2021 - 06.2022
- Inspected and recorded inventory levels after each flight, reducing instances of low stock by 41%
- Serving passengers by stowing luggage, serving food/drinks, and answering questions regarding flight information
- Taught flight attendants about passenger complaint protocols per airline rules, increasing conflict resolution time by 9 minutes
- Led safety briefings before departures and communicated with passengers in exit rows to ensure emergency compliance
- Adapted to schedule changes, flight delays, and disruptions, and answered questions for passengers regarding changes
- Worked on-call for 46 hours of domestic flights per month
Education
B.S. - Human Factors Phycology
Embry- Riddle Aeronautical University
Daytona Beach, Fl05.2025
Skills
- Multilingual - Russian (Fluent), Belarusian, Ukrainian (Intermediate)
- Microsoft Excel, Word, PowerPoint
- Team building
- Time Management
- Mission-focused
- Investigations
- Multitasking and Organization
- Critical thinker
- Meeting planning
- Attention to Detail
- Customer Service
Certification
CPR Certified
Projects
HFACS CAUSAL ACCIDENT INVESTIGATION, review the investigation, Use the principles of human factors and implement them in accident investigation and system safety
References
References available upon request.
Timeline
Tasker
Ulta
04.2024 - Current
Flight Attendant (Envoy)
American Airlines
12.2021 - 06.2022
B.S. - Human Factors Phycology
Embry- Riddle Aeronautical University