Detailed oriented, proactive strategic C Suite Administrator/Manager with 20 years of experience leading executives and their teams with multi-tasking, project management, critical analysis, event planning, and communication.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Executive Office Manager & Board Liaison
Richmond University Medical Center
03.2021 - Current
Provide direct confidential leadership and strategic support to the President & CEO
Manage complex Outlook calendar, monitor, and respond to all emails and correspondence on behalf of President & CEO
Successfully implemented a new CEO Town Hall format and presentation which tripled attendance
Implemented and Chair monthly Executive Assistant meetings and quarterly Administrative Assistant meetings to provide training, mentorship and networking
Track projects with onsite architects and contractors for numerous transformation construction projects
Follow up with action items across the organization with Facilities, Dietary, IT and Environmental Care
Track organizational goals and individual goals for senior management and leadership
Track departmental budget with finance
Participate in the interview process, annual evaluations and termination with HR
Liaison to 23 Board of Trustees as well as Chair Emeritus
Successful transition from Diligent to OnBoard platform for an annual cost savings of $15k
Create and distribute all agendas, presentations, minutes for monthly Board of Trustees meetings and collaborate with IT, Finance, Legal, HR and Marketing for quarterly standing committee meetings
Maintain confidential records for all board members including but not limited to resumes, COI/Governance documentation, and personnel files
Provide orientation and onboarding for new members
Collaborate with CEO and Board Chair for annual Board of Trustees retreat
Daily discharge rounds to ensure patient satisfaction
Daily environmental rounds to ensure safety and compliance with City and State guidelines.
Improved employee and client retention rates through active communication and problem-solving efforts.
Kept track of employee performance, project budgets and deadlines.
Researched and conducted data to prepare documents for review and presentation.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Evaluated employee records and productivity and submitted evaluation reports.
Executive Administrator to Scientific Director & CEO
New York Genome Center
04.2018 - 12.2020
In collaboration with the Chief of Staff support the office of the CEO & Scientific Director
Collaborated with project manager to maintain working groups which focused on the core research areas of the genome centers; monthly meetings/lectures/guest speakers; prepares agendas, presentations and special events
Maintained both personal / professional academic calendars for CEO by prioritizing meetings and events across several campuses
Prepared all travel logistics for meetings and conferences for CEO and guests/speakers while tracking all expenses and submitting through Concur (domestic/international)
Prepared and finalized all logistics for meetings/lectures (on and off site) including all materials and agendas
In-depth research to prepare bios on individuals and companies in preparation for upcoming meetings
Worked with HR with confidential scheduling for high level candidates
Worked with VP of Development and Communications with her calendar, scheduling donor meetings and special projects
Kept track of faculty grants using IT WORKS; annual department budget planning and monthly tracking
In collaboration with the Chief of Staff runs a biweekly project review committee by keeping track of NYGC projects and goals, creating power point slides and driving agenda with action items
Back up support for the Office of the COO & President.
Managed key executive office staff and prioritized workloads.
Planned both internal and external events and staff trainings.
Executive Assistant
NYU Langone-Brooklyn
10.2013 - 04.2018
Served as primary liaison and provided executive level support to Chief Medical Officer and back up support to Executive Director of NYU Langone Hospital- Brooklyn
Collaborated with events departments to ensure employee participation in all medical center events
Heavy calendar management using Outlook across both campuses for CMO
Coordinated all travel and transportation
Coordinated board meetings, biweekly Service Chief meetings, medical staff sessions and Town Halls as needed which includes all power point presentations, audio/visual equipment and conference room booking
Entered staff time using Kronos
Interviewed/trained/counseled support staff and participated in annual performance reviews
Updated internal employee code of conduct and conflict of interest policies yearly
Submitted T&E, check requests and purchase orders using People Soft
Supervised workflow of summer interns and department temps.
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Executive Administrator
Office of the Brooklyn Borough President
01.2012 - 10.2013
Managed administrative operations to support Borough President with the highest level of professionalism and confidentiality
Event planning from inception to completion which included but not limited to bringing your child to work day, cultural celebrations, employee recognition and community building
Created and maintained various databases
Created high volume of daily correspondence to constituents, elected officials and the general public
Maintained and edited confidential directory for Borough President
Assisted scheduler with entering requests for appointments with Borough President in scheduling database
Attended various functions on behalf of the Borough President to represent the office.
Executive Administrator | Office Manager
Euro Lloyd Travel, Inc.
01.2009 - 12.2011
Managed all administrative functions to support Regional Manager, as well as 5 direct reports
Managed heavy volume of phone calls, monitored and responded to emails and all correspondence
Coordinated logistics for heavy international travel and board meetings, conference calls, and video conferencing for domestic and international participants and other events as needed
Completed and submitted all the necessary forms required to obtain international VISAs
Accompanied manager to client meetings for presentation support and recording of minutes
Maintained personnel records such as new hires, attendance tracking, onboarding/separation of service
Successfully created and implemented new hire orientation and employee attendance guidelines.
Executive Personal Assistant
New York State Supreme Court
05.2003 - 12.2008
Managed the chambers and court room of Supreme Court Justice
Transcribed and proof read dictation of various legal materials and other correspondence
Verified legal citations, references and various legal research
Maintained appointment calendar, arranged meetings and scheduled cases for conferences
Entered case information on Court's case management system to ensure proper updates
Organized and maintained legal research files, calendars, motions, and requests for transcripts, both in chambers and court room.