Alexandria (Xandria) Finley
Tacoma,WA
Summary
Positive and sociable personality offering over a decade of experience in customer service, working long and fast-paced shifts, while building rapport with diverse customers.
Overview
10
10
years of professional experience
Work History
Office Manager
Dr. W.P Yip Family Practice of Chiropractic
Tacoma, WA
09.2015 - Current
- Organizing files, developing spreadsheets, and managing front desk in an orderly manner.
- Greeting customers; answering questions; handling phone calls.
- Processing bills, payments, and other financial transactions.
- Keeping detailed records of patient ailments and procedures performed.
Dockmaster (Seasonal)
Freedom Boat Club
Tacoma, Washington
04.2025 - 10.2025
- Managed daily dock operations, including fueling and cleaning boats, and creating reservations for members.
- Performed vessel deep cleaning and inspections to ensure safety standards.
- Provided boat orientation and completed cast-off checklists.
- Scheduled reservations, answered questions, and resolved issues via phone and text to create a great boating experience for every member.
Server/Hostess
Steel Creek Tacoma
Tacoma, WA
07.2021 - 08.2025
- Completing numerous duties in a demanding environment for extended periods.
- Managing unexpected problems while maintaining a friendly attitude.
- Remaining efficient under stress.
- Building rapport and relationships with customers.
- Managing time effectively in a fast-paced (and rowdy!) environment.
Education
High School Diploma -
Peninsula High School
Gig Harbor06-2014
Skills
- Effective communicator
- Cash handling and POS systems
- Engaged Listener
- Handling various tasks simultaneously
- Complaint and issue resolution
- Managing customer reservations and keeping strict timelines to ensure customer expectations are met
- Following explicit cleanliness guidelines
- Supporting and assisting team members
Contacts
- Gordon Spry - Financial Advisor (360-880-0407)
- Eric Lim - Branch Manager of Freedom Boat Club (360-500-5540)
- Jessica Tvedt - General Manager at Steel Creek Tacoma (253-592-0766)
- Sasha Tartaglia - Owner of Steel Creek Tacoma (253-495-6169)
Timeline
Dockmaster (Seasonal)
Freedom Boat Club
04.2025 - 10.2025
Server/Hostess
Steel Creek Tacoma
07.2021 - 08.2025
Office Manager
Dr. W.P Yip Family Practice of Chiropractic
09.2015 - Current
High School Diploma -
Peninsula High School