Alexandra Anguiano
Norman
Summary
Compassionate and detail-oriented professional with a strong background in customer service at H-E-B Grocery and Metro Shoe Warehouse. Skilled in effective communication, problem-solving, and building rapport. Dedicated to providing exceptional care and support, with a focus on fostering positive experiences and trust. Eager to apply interpersonal skills and a passion for healthcare to contribute to patient care and team collaboration.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
H-E-B Grocery
07.2020 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Sales Associate
Metro Shoe Warehouse
09.2024 - 11.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
Education
Bachelor of Science - Nursing
University of Oklahoma
Norman, OK05-2026
Skills
- Patient care
- Clinical assessment
- Customer service
- Team collaboration
- Effective communication
- Problem solving
- Patience and empathy
- Critical thinking
- Dependability
Certification
- Basic Life Support (BLS) Certification - American Heart Association (2024)
- CPR/AED Certification (2024)
Timeline
Sales Associate
Metro Shoe Warehouse
09.2024 - 11.2024
Cashier
H-E-B Grocery
07.2020 - Current
Bachelor of Science - Nursing
University of Oklahoma
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