Alexandra Arpino Arpino
Shrewbury
Summary
Dynamic retail professional with a proven track record at Dick's Sporting Goods, excelling in customer service and problem-solving. Adept at fostering teamwork and enhancing customer experiences, I effectively resolved issues and promoted product knowledge. Skilled in communication and time management, I thrive in fast-paced environments while maintaining a flexible schedule.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Dick's Sporting Goods
11.2022 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Ski Instructor
Ski Ward Ski Area
11.2020 - 03.2022
- Promoted a positive learning environment with clear communication, patience, and encouragement throughout each lesson.
- Enhanced safety awareness among students through comprehensive instruction on equipment use and slope navigation.
- Educated students on proper skiing etiquette to foster a respectful atmosphere among all slope users.
- Provided exceptional customer service both on the mountain and during pre-lesson consultations or follow-up conversations.
Education
BSN - BSN Nursing
Worcester State University
Worcester, MA05-2028
High School Diploma -
Shrewsbury High School
75 Cypress Ave, Shrewsbury MA 0154505-2024
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Communication
- Working will all ages and those with disabilities
- Time management
- Flexible schedule
Timeline
Retail Sales Associate
Dick's Sporting Goods
11.2022 - Current
Ski Instructor
Ski Ward Ski Area
11.2020 - 03.2022
BSN - BSN Nursing
Worcester State University
High School Diploma -
Shrewsbury High School
Similar Profiles
William MartzWilliam Martz
Retail Sales Associate at Dick's Sporting GoodsRetail Sales Associate at Dick's Sporting Goods
Camilla LlanganateCamilla Llanganate
Cashier at Dick's Sporting Goods, IncCashier at Dick's Sporting Goods, Inc
Marcus YarnsMarcus Yarns
Sales Associate at Dick's Sporting Goods, IncSales Associate at Dick's Sporting Goods, Inc
Phillip OzbunPhillip Ozbun
Store Manager at Dick's Sporting GoodsStore Manager at Dick's Sporting Goods
RENA CORNWELLRENA CORNWELL
Grocery merchandiser at Self employedGrocery merchandiser at Self employed