ALEXANDRA (Lex) MELLO
Lovell
Summary
Professional with 15 years of experience in operations, client-facing support, team coordination, and consulting within care-focused environments. Proven ability to adapt quickly, support diverse teams, and improve day-to-day workflows. Open to transitioning into operational, administrative, or support roles across healthcare, services, or mission-driven organizations.
Overview
14
14
years of professional experience
Work History
Relief Veterinary Assistant
Rarebreed Veterinary Partners
Portland
11.2022 - 12.2025
- Educated pet owners on proper care and nutrition guidelines.
- Handled and restrained animals for procedures safely.
- Managed inventory of veterinary supplies and equipment.
- Communicated effectively with clients regarding their pet's health status.
- Gave post-operative instructions to pet owners regarding home care of their pets.
- Performed routine lab work including blood draws and other specimen collection techniques.
- Cleaned and sterilized surgical instruments before and after procedures.
- Communicated with veterinarians and staff members to maintain patient flow.
- Obtained information and history from clients to maintain medical charts.
- Operated radiographic and ultrasound equipment.
- Restocked and sanitized exam rooms for ample supplies and disease control.
Veterinary Practice Consultant
Cats On Call Hospital
Scarborough
11.2022 - 12.2024
- Analyzed practice workflows to identify areas for improvement and optimization.
- Implemented strategies to enhance patient care and clinic profitability.
- Collaborated with veterinarians to align clinical operations with business goals.
- Investigated any reported incidents or issues that may have occurred during client visits or treatments.
- Facilitated communication between veterinarians, staff members, suppliers, vendors, and other stakeholders.
- Performed detailed assessments of medical records and patient care systems to ensure accuracy and efficiency.
- Provided guidance on marketing strategies to increase clientele base.
- Participated in strategic planning sessions with executive teams to develop long-term goals.
- Reviewed operational budgets and provided cost reduction recommendations as needed.
- Reviewed employee performance evaluations for the purpose of identifying potential development needs.
- Evaluated internal systems and prepared training initiatives to mitigate ongoing problems.
Veterinary Assistant
North Windham Veterinary Hospital
North Windham
04.2022 - 10.2022
- Assisted veterinarians in surgical procedures, including monitoring anesthesia and administering medications.
- Conducted laboratory tests such as blood work and urinalysis for accurate diagnostics.
- Maintained controlled drug inventory and kept detailed log books for compliance.
- Monitored vital signs and administered prescribed medications to animals.
- Prepared surgical instruments and ensured sterile environments in operating rooms.
- Educated pet owners on proper care and wellness practices to enhance pet health.
- Handled animal restraint during procedures to ensure safety for staff and pets.
- Provided compassionate support to pet owners during emergencies and challenging situations.
Veterinary Practice Manager
Westside Animal Hospital-Rarebreed Veterinary Partners
Cumberland
02.2021 - 04.2022
- Hired and managed support staff and supervisors, ensuring optimal performance.
- Scheduled staff and doctors to enhance operational efficiency.
- Promoted client-centered environment through tailored programs and processes.
- Maintained practice philosophy to attract new clients and retain existing ones.
- Facilitated resolution of client issues escalated by doctors or staff members.
- Established inventory control system for adequate supply levels and conducted audits.
- Communicated objectives to motivate staff, build morale, and uphold core values.
- Monitored staff performance, providing coaching and necessary feedback.
Veterinary Assistant
Brackett Street Veterinary Clinic-Vetcor
Portland
06.2018 - 02.2021
- Monitored animals recovering from surgery, promptly notifying veterinarians of unusual changes or symptoms.
- Administered anesthetics and provided care to animals pre-surgery.
- Assisted veterinarian with wound treatment, vaccinations, and surgical procedures.
- Maintained controlled drug inventory and updated related log books.
- Collected, prepared, and labeled samples for laboratory testing and microscopic examination.
- Recorded daily progress, surgery logs, x-ray logs, and Drug Enforcement Administration logs.
- Performed laboratory tests on blood, urine, and feces to support diagnosis and treatment of animal health issues.
Veterinary Assistant
Brewer Veterinary Clinic
Brewer
08.2017 - 09.2018
- Cared for diverse animal species, including pocket pets and exotics.
- Filled and coordinated prescription refills for clients.
- Greeted clients warmly and escorted them to examination rooms.
- Weighed and assisted with examining animals, documenting findings in records.
- Administered routine, post-operative, and daily treatments in collaboration with veterinarians.
- Operated diagnostic equipment, including radiographic and ultrasound machines.
- Assisted with physical examinations by collecting temperature, pulse, and respiration data.
Veterinarian Assistant
Moosehead Trail Veterinary Hospital
Newport
01.2017 - 01.2018
- Administered medications, vaccines, and treatments as directed by veterinarians.
- Educated pet owners on feeding, care, medical conditions, and treatment options.
- Performed reception duties, scheduling appointments and assisting clients.
- Provided compassionate care to pets and exceptional service to owners.
- Executed grooming tasks, including bathing, nail clipping, and fur maintenance.
- Prepared animals for diagnostic imaging through proper positioning techniques.
- Ensured operational readiness by executing clinic opening and closing procedures.
Veterinary Assistant
New England Animal Hospital
Waterville
01.2012 - 01.2017
- Assisted veterinarian in medical and surgical procedures by maintaining sterile environments and providing instrument support.
- Induced anesthesia through inhalation, intravenous, intramuscular, or subcutaneous methods.
- Cared for diverse animal species, including pocket pets, reptiles, and avians.
- Cleaned and maintained kennels, examination rooms, and surgical areas to prevent disease transmission.
- Sterilized surgical instruments and equipment for safe medical procedures.
- Assisted with medical records for various animals.
- Measured and labeled medications while filling prescriptions accurately.
Education
Associate of Science - Dental Assisting
Penn Foster College
Scranton, Pennsylvania12.2025
Associate of Arts - Liberal Studies
Kennebec Valley Community College
Fairfield, Maine01-2013
Skills
- Client communication
- Veterinary care and surgical assistance
- Reception area maintenance
- Diagnostic imaging and urgent care
- Adaptability and flexibility
- Attention to detail
- Animal restraint and handling
- IDEXX laboratory equipment proficiency
- Experience in multiple practice software programs
References
- Dr. Asha Rozario, Veterinarian, Brackett Street Veterinary Clinic, 207-735-4550, Veterinarian/VetCor
- Susan Marshall, Office Manager- LVT, Brackett Street Veterinary Clinic, 207-232-6130, Office Manager- LVT/VetCor
- Dr. McEvoy and Dr. Larkin, Veterinarians, Moosehead Veterinary Clinic, 207-368-4076, Veterinarians/Owner at Moosehead Veterinary Clinic
- Jaime Bangs, LVT- Head Technician, Brewer Veterinary Clinic, 207-989-6531, Head technician/Manager at Brewer Veterinary Clinic
- Dr. George Russell Danner, Veterinarian, New England Animal Hospital, 207-873-4668, Veterinarian/ Practice Owner at New England Animal Hospital
Timeline
Relief Veterinary Assistant
Rarebreed Veterinary Partners
11.2022 - 12.2025
Veterinary Practice Consultant
Cats On Call Hospital
11.2022 - 12.2024
Veterinary Assistant
North Windham Veterinary Hospital
04.2022 - 10.2022
Veterinary Practice Manager
Westside Animal Hospital-Rarebreed Veterinary Partners
02.2021 - 04.2022
Veterinary Assistant
Brackett Street Veterinary Clinic-Vetcor
06.2018 - 02.2021
Veterinary Assistant
Brewer Veterinary Clinic
08.2017 - 09.2018
Veterinarian Assistant
Moosehead Trail Veterinary Hospital
01.2017 - 01.2018
Veterinary Assistant
New England Animal Hospital
01.2012 - 01.2017
Associate of Science - Dental Assisting
Penn Foster College
Associate of Arts - Liberal Studies
Kennebec Valley Community College