Alexandre Ferguson
Sales Advisor
Miami,FL
Summary
Friendly and charismatic sales advisor that is highly knowledgeable about retail products. Possesses strong skills at connecting clients with solutions and suggestive selling. Adept at listening to needs and conveying information. Poised to leverage sales and service expertise developed over 10 years in high end retail.
Overview
17
17
years of professional experience
Work History
Sales Advisor
Dior
Miami, FL
04.2024 - Current
- Second best monthly sales associate in only 4 months
- Sold $1 million by fourth month during slow season
- Outstanding feedback on Client Survey Reviews via NPS
- Surpassed monthly sales goals
- Increased sales by up-selling and cross-selling
Sales Associate
Gucci America
Bal Harbour Shops, FL
12.2020 - 03.2024
- Second best yearly sales in the history of the store.
- GG Club member* (top 5% of associates in USA)
- Increased sales by offering advice on purchases and promoting additional products.
- Developed and maintained relationships with clients to ensure satisfaction with the brand
- Scheduled appointments and created an inviting environment that encourages clients to spend time in the store and make additional purchases
Sales Associate/Manager
BOSS, Hugo Boss
Aventura, FL
01.2012 - 12.2020
- Top 10 performer in the US – Top 25 performer worldwide – Highest UPT worldwide
- Top performer for mystery shops – score 90-110
- Superior Product Knowledge
- Achieving established sales goals and increasing store sales
Manager
Aventura Finest Hand Car Wash
Aventura, FL
01.2008 - 01.2012
- Oversee all car wash operations
- Inventory Management
- Staff Scheduling
Education
Human Resources, Art of Negotiations, Business Management - Civil Engineering
UNIP
Sao Paulo - Brazil 05.2006 - 1 2008
Skills
- Strong up-selling & cross selling strategies
Client service & building relationships
Sales expertise & superior product knowledge
Performance improvement
Languages
English, Portuguese and Spanish
Timeline
Sales Advisor
Dior
04.2024 - Current
Sales Associate
Gucci America
12.2020 - 03.2024
Sales Associate/Manager
BOSS, Hugo Boss
01.2012 - 12.2020
Manager
Aventura Finest Hand Car Wash
01.2008 - 01.2012
Human Resources, Art of Negotiations, Business Management - Civil Engineering
UNIP
05.2006 - 1 2008