Goal-oriented graduate with a Bachelor's degree in Criminology who demonstrates strong attention to detail and problem-solving skills. With years of experience in customer service and data entry.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Paraprofessional
Stanton Middle School
Fox Lake, IL
08.2023 - 05.2024
Provided guidance to students in the classroom setting.
Ensured that all safety regulations were followed in the classroom environment.
Supported students throughout academic instruction and assignments.
Applied positive reinforcement to redirect negative behaviors.
Child Welfare Case Aide
Children's Wisconsin
Milwaukee, WI
02.2023 - 07.2023
Assist with child/client transportation needs.
Obtain forms for staff, get consents from parents, and deliver paperwork.
Provide supervision and child care to children in the office.
Obtain CCAP and CPS history from eWiSACWIS.
Background Investigator
InformData
03.2021 - 02.2023
Conduct research using the online public records index
Maintain Quality and Turnaround Time (TAT) standards
Maintain proficiency in background screening processes
Quality Assurance Clerk
Follett
McHenry, IL
05.2020 - 03.2021
Inspected and repaired products to meet project expectations.
Contributed to business growth by confirming customer satisfaction with service and quality.
Intern Investigator
Wisconsin State Public Defender
Elkhorn, WI
09.2019 - 12.2019
Analyzed records
Practice interviewing techniques
Prepared written reports
Maintained case files (interview notes, activity logs)
Education
Bachelor of Science - Criminology
University of Wisconsin-Whitewater
Whitewater, WI
05.2020
High School Diploma -
Grant Community High School
Fox Lake, IL
05.2016
Skills
Strong attention to detail
Ability to work in a team environment, as well as independently
Multitasking
Excellent written and verbal communication skills
Time Management
Data Entry
Legal Terminology
Knowledge of computer software packages (MS Word, Excel, Outlook, and PowerPoint)