Professional Summary
Overview
Work History
Education
Skills
References
Timeline

Bridgette A. Wilson

Hope Community Charter School
Gloucester City,NJ
14
years of professional experience

Skilled Clerical Assistant with relevant experience in managing administrative tasks including data entry, scheduling appointments, and providing customer service. Strengths include strong organizational abilities, proven communication skills, and adaptability in a fast-paced environment. Contributed to improving office efficiency and streamlining processes in previous roles.

Work History

Paraprofessional

1 Year 2 Months
Hope Community Charter School | 09.2025 - Current
  • Supported classroom instruction, reinforcing lessons and adapting materials for diverse student needs for students of 15 or more.
  • Assisted teachers with behavior management, maintaining orderly learning environment and student engagement.
  • Monitored students during activities, transitions, and lunch periods to ensure safety and compliance.
  • Delivered one-on-one and small-group support for literacy, math, and assignment completion.
  • Prepared instructional materials, organized classroom resources, and maintained student records with accuracy.

Long Term Substitute Teacher/Special Education Paraprofessional

5 Years 4 Months
Kelly Services | 02.2020 - 06.2025
  • Maintained order while enforcing school and class rules.
  • Facilitated student engagement and minimized distractions through effective classroom dynamics.
  • Established strategic management techniques to create a positive learning environment.
  • Offered emotional support during times of difficulty or crisis situations involving the student.
  • Supervised students of 50+ during lunch periods, recesses, and field trips, ensuring their safety at all times.
  • Assisted with transitioning from one activity to another throughout the day as needed by the student.
  • Attended professional development sessions related to working with special education populations.
  • Monitored behavior of students in order to ensure a safe, positive learning environment.
  • Provided one-on-one instruction to students who needed extra help with learning tasks.
  • Managed classroom instruction continuity using teacher-provided lesson plans and materials.

Clinical Support Clerk

1 Year 11 Months
South Jersey Behavioral Health Resources | 02.2022 - 01.2024

Greeted and checked in customers upon arrival for appointments.

  • Entered clinical and demographic information into computer system.
  • Scheduled appointments and assisted new patients with intake paperwork.
  • Monitored daily provider schedules for 6 doctors to ensure timely patient care.
  • Handled multi-function telephones and recorded voice messages.
  • Reconciled charge slips, verified insurance, and collected fees.
  • Assisted with management of medical records.
  • Managed confidential client records, ensuring accurate data entry and secure document handling.
  • Coordinated scheduling support for behavioral health services, reducing conflicts and improving workflow.
  • Monitored office supplies, ordered materials, and supported daily administrative operations.
  • Resolved routine clerical issues, improving service continuity and staff productivity.

Office Clerk

4 Years 5 Months
Accu Staffing Temporary Services | 06.2015 - 11.2019
  • Executed data entry, filing, and faxing to enhance communication with expeditors.
  • Greeted customers, addressed inquiries, and directed them appropriately.
  • Answered phone calls professionally, transferring calls as needed.
  • Provided comprehensive administrative support including typing, filing, photocopying, and scanning documents.
  • Scanned documents into computer system for efficient storage.
  • Composed and processed orders for shipment to various companies accurately.
  • Managed sign-in/sign-out procedures for 50 + truck drivers effectively.
  • Tracked incoming and outgoing order inventories to ensure accurate records.
  • Managed daily filing, document sorting, and record retrieval to support efficient office operations.
  • Processed incoming mail, deliveries, and correspondence with accuracy and consistent follow-through.

Teller/Universal Banker

2 Years 10 Months
PNC Bank | 08.2015 - 06.2018
  • Processed check transactions after verifying signatures to ensure accuracy.
  • Recorded checks accurately in accounts to maintain financial integrity.
  • Managed cash balancing duties, including handling currency and coins totaling over $50,000.
  • Ensured timely processing and maintenance of customer loan information.
  • Received cash from armored car deliveries and verified amounts.
  • Maintained bank vaults to confirm accurate cash balances.
  • Resolved account discrepancies efficiently while ensuring compliance.
  • Trained employees on cash drawer operations to enhance service quality.
  • Processed deposits, withdrawals, and cash advances with precision while maintaining balanced cash drawer.
  • Verified customer identities and transaction details to reduce errors and support fraud prevention.

Substitute Teacher

6 Months
Source4Teachers | 12.2014 - 06.2015
  • Delivered individualized assistance for special needs education to improve learning outcomes.
  • Implemented behavior support techniques, including physical management, to ensure classroom safety.
  • Developed creative learning strategies to engage diverse learners effectively for students of 25 or more.
  • Managed challenging behaviors while fostering a conducive learning environment.
  • Supported students exhibiting aggressive behaviors through targeted intervention strategies.
  • Facilitated personal care and social integration activities for students with special needs.
  • Promoted a safe classroom atmosphere by encouraging positive behavior through effective communication.
  • Assisted head teacher with various duties to enhance classroom efficiency.

Shift Supervisor

1 Year 8 Months
Rite Aid | 03.2013 - 11.2014
  • Inspected work areas for cleanliness and compliance with organizational standards.
  • Monitored store operations to ensure adherence to company policies and procedures.
  • Ensured accurate execution of opening and closing duties according to established guidelines.
  • Oversaw training for new employees of 2 or more in customer service, product knowledge, and cash handling.
  • Resolved conflicts among employees and customers to maintain a positive work environment.
  • Developed strong relationships with staff, customers, and vendors to improve collaboration.
  • Stocked shelves with new products according to planograms and floor plans.

Education

Bachelor’s of Arts - Criminal Justice

Rutgers University-Camden | Camden, NJ | 05.2007

Skills

Proficient in Microsoft Office Suite and Google Workspace
Behavior management
Effective communication
Helping students with special needs
Small group and individual assistance
Data entry and typing proficiency 40 wpm
Document and time management
Effective time allocation
Team supervision
Strong organizational abilities
Leadership and coordination abilities
Customer service and support
Administrative support skills
Strong attention to detail

References

References Furnished Upon Request

Timeline

Paraprofessional

Hope Community Charter School
09.2025 - CurrentRead More

Clinical Support Clerk

South Jersey Behavioral Health Resources
02.2022 - 01.2024Read More

Long Term Substitute Teacher/Special Education Paraprofessional

Kelly Services
02.2020 - 06.2025Read More

Teller/Universal Banker

PNC Bank
08.2015 - 06.2018Read More

Office Clerk

Accu Staffing Temporary Services
06.2015 - 11.2019Read More

Substitute Teacher

Source4Teachers
12.2014 - 06.2015Read More

Shift Supervisor

Rite Aid
03.2013 - 11.2014Read More

Rutgers University-Camden

Bachelor’s of Arts from Criminal Justice
Read More
Bridgette A. Wilson