Motivated individual with strong communication and problem-solving strengths. Brings reliability, initiative, and a positive attitude to new challenges. Eager to contribute to team goals and support workplace success.
Overview
5
5
years of professional experience
Work History
Patient Care Technician
Baylor Scott & White
Temple, TX
12.2025 - Current
Assisted nursing staff in monitoring patient vital signs and reporting changes.
Maintained accurate patient records, ensuring compliance with healthcare regulations.
Provided direct patient care, including bathing, feeding, and mobility assistance.
Collaborated with multidisciplinary teams to enhance patient care plans and outcomes.
Responded promptly to patient needs, demonstrating strong interpersonal communication skills.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained clean and safe environment to promote patient safety and comfort.
Curbside Shopper
HEB Grocery Store
Belton, TX
06.2025 - 09.2025
Selected and assembled customer orders efficiently to ensure timely pickup.
Maintained product quality standards by inspecting items before fulfillment.
Utilized handheld devices to track inventory and manage order status accurately.
Collaborated with team members to optimize workflow and enhance service delivery.
Package Delivery Driver
Lafferty`s P&D Services
Temple, TX
02.2025 - 05.2025
Operated delivery vehicle safely, adhering to all traffic regulations and company policies.
Loaded and unloaded packages efficiently, ensuring proper handling to prevent damage.
Navigated routes using GPS technology, optimizing delivery times and minimizing delays.
Communicated effectively with dispatch regarding route changes and package issues.
Improved customer satisfaction by ensuring timely and accurate package deliveries.
Consistently met or exceeded performance metrics related to on-time deliveries, accuracy, and customer satisfaction ratings.
Customer Service Associate
Target
Temple, TX
11.2022 - 07.2024
Assisted customers with inquiries and product selection to enhance shopping experience.
Resolved customer complaints efficiently, ensuring satisfaction and retention.
Collaborated with team members to maintain organized and stocked sales floor.
Processed transactions accurately using point-of-sale systems for seamless checkout.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Customer Service Associate
Walmart
Temple, TX
10.2021 - 03.2022
Educated customers on promotions and store policies to drive engagement.
Maintained cleanliness and organization of merchandise displays to attract customers.
Adapted quickly to changing priorities in a fast-paced retail environment.
Supported training of new associates, fostering teamwork and operational efficiency.
Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.