Alexandrea Durant
Breckenridge,CO
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
8
8
years of professional experience
Work History
Liquor Store Clerk
Hoosier Daddy
05.2019 - 05.2021
- Received payments by cash, credit and personal check and remitted correct change.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Server/Hostess
WindCrest Erickson Living
01.2015 - 01.2017
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Bartender
Fun City Restaurant
01.2013 - 12.2014
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Associate of Arts - Commercial And Advertising Art
Arapahoe Community College
Littleton, COSkills
- Cash Management
- Visual merchandising
- Multitasking competence
- Customer service excellence
Timeline
Liquor Store Clerk
Hoosier Daddy
05.2019 - 05.2021
Server/Hostess
WindCrest Erickson Living
01.2015 - 01.2017
Bartender
Fun City Restaurant
01.2013 - 12.2014
Associate of Arts - Commercial And Advertising Art
Arapahoe Community College