Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
8
8
years of professional experience
Work History
Liquor Store Clerk
Hoosier Daddy
05.2019 - 05.2021
Received payments by cash, credit and personal check and remitted correct change.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Engaged in friendly conversation with customer to better uncover individual needs.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Server/Hostess
WindCrest Erickson Living
01.2015 - 01.2017
Served food and beverages promptly with focused attention to customer needs.
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Bartender
Fun City Restaurant
01.2013 - 12.2014
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Associate of Arts - Commercial And Advertising Art
Arapahoe Community College
Littleton, CO
Skills
Cash Management
Visual merchandising
Multitasking competence
Customer service excellence
Timeline
Liquor Store Clerk
Hoosier Daddy
05.2019 - 05.2021
Server/Hostess
WindCrest Erickson Living
01.2015 - 01.2017
Bartender
Fun City Restaurant
01.2013 - 12.2014
Associate of Arts - Commercial And Advertising Art