Alexandrea Muro
Humboldt,NE
Overview
10
10
years of professional experience
1
1
Certification
Work History
FSQA Manager
Alphia
Pawnee City, NE
11.2022 - Current
- Lead and mentor FSQA teams to uphold rigorous food safety and quality standards
- Enforce company policies concerning human safety and food safety compliance
- Investigate customer complaints; assign and track corrective and preventive actions
- Collaborate with corporate and site teams to identify and implement process improvements
- Maintain certifications (SQF, MSC, organic) while ensuring audit readiness
- Revise policies and procedures to align with industry best practices
- Ensure product compliance with export standards
Quality Assurance Assistant Manager
Sauer Brands
New Century, KS
11.2021 - 11.2022
- Supervised QA technicians and leads; implemented training programs to enhance team skills and performance
- Managed QA holds, micro releases, and lab testing protocols to ensure product quality and compliance
- Updated product specifications and documentation for compliance
- Analyzed complaint trends and executed corrective actions to address recurring issues and improve customer satisfaction
- Partnered with teams to improve production efficiency
Quality Assurance Technician / Quality Assurance Specialist
Sensient Flavors
Amboy, IL
04.2016 - 10.2021
- Managed compliance with certifications including SQF, Halal, Kosher, FairTrade, and Organic, ensuring adherence to industry standards and enhancing product integrity.
- Coordinated audits and achieved consistent certification renewals
- Updated HACCP and Food Safety Plans; supported SOP improvements
- Led investigations into customer complaints, developing preventive strategies that addressed root causes and improved customer satisfaction.
- Collaborated with departments to investigate customer complaints and enhance quality assurance processes.
- Delivered quality training for new and existing staff
- Conducted analytical testing (brix, pH, moisture, viscosity, flavor, color)
- Recommended product disposition based on lab results
- Assisted in micro lab operations and quality assurance for shipping processes.
Education
Bachelor of Science - Business Administration
Purdue Global University
Indianapolis, IN06.2020
Skills
- Food Safety & Regulatory Compliance (SQF, HACCP, PCQI, Organic, MSC, Kosher)
- Quality Systems & Governance
- Root Cause Failure Analysis & Corrective/Preventive Action
- Cross‑Functional & Operational Leadership
- SOP Governance, Training & Policy Deployment
- Laboratory Operations, Micro & Product Disposition
- Customer, Regulatory & Auditor Relations
- Continuous Improvement & KPI‑Driven Performance
- Crisis Management, Incident Response & Food Safety Culture
Certification
- HACCP
- SQF
- PCQI
- FDQI
Timeline
FSQA Manager
Alphia
11.2022 - Current
Quality Assurance Assistant Manager
Sauer Brands
11.2021 - 11.2022
Quality Assurance Technician / Quality Assurance Specialist
Sensient Flavors
04.2016 - 10.2021
Bachelor of Science - Business Administration
Purdue Global University