Doug Craig
Reser's Fine Foods
Pinetops,NC
1
Certification
15
years of professional experience
Strategic Food Safety and Quality Assurance Executive with extensive leadership in manufacturing, distribution, and private brand operations. Developed enterprise FSQA systems to enhance regulatory compliance and brand protection while improving audit outcomes. Implemented operational controls that significantly reduced recall exposure, driving profitable growth.
Work History
FSQA Manager
4 Months- Lead site food safety and quality programs supporting FSMA compliance, SQF readiness, product disposition, audit preparedness, and food safety culture.
- Led SQF system transition from version 9.0 to 10.0, aligning site programs with updated certification requirements.
- Digitized hold management process to improve visibility, control, and accountability for product decisions.
- Expanded visual management practices, fostering employee engagement and improving communication.
Quality Manager
4 Months- Strengthened food safety program structure, documentation, execution, and audit readiness to enhance compliance and operational integrity.
- Managed consumables program, achieving 25% cost savings through improved oversight and control of resources.
- Led product development initiatives for enhanced-protein peanut product, ensuring successful concept development and implementation support.
CAPA Manager
3 Months- Directed CAPA activities supporting food safety investigations, root cause analysis, documentation discipline, and timely closure of quality and compliance issues.
- Coordinated communication between company and major contract partner to ensure alignment on corrective actions and testing schedules.
- Oversaw external product testing program to ensure compliance with standards, facilitate timely product release, and drive continuous improvement initiatives.
Sr. Food Safety Manager
1 Year 3 Months- Launched vendor compliance database for over 1,000 vendors, enhancing governance and visibility across supply chain.
- Streamlined companywide recall management, supplier approval, specification control, and nutritional label approval processes for private brand food safety compliance.
- Developed private brands food safety team, recruiting and onboarding six food safety professionals to strengthen compliance efforts..
- Acted as an FDA compliance and corporate liaison for enterprise food safety matters.
Food Safety Manager
5 Years- Led initial BRC certification program across 16 distribution facilities in less than 9 months.
- Maintained BRC audit programs and ensured HACCP/Seafood HACCP compliance across 16 distribution centers, supporting operational integrity.
- Developed and implemented internal HACCP training an internal HACCP training certification program, leading training sessions across multiple sites to enhance staff knowledge.
- Achieved HACCP Lead Trainer certification through the International HACCP Alliance, demonstrating commitment to food safety excellence.
Quality Systems Manager
2 Years- Directed FSMA implementation, enhancing preventive controls, conducting risk assessments, performing system reviews, training employees, improving GMP, and monitoring sanitation.
- Managed FDA and USDA facility audits while strengthening training programs, improving retention, and enhancing documentation and recordkeeping systems.
- Led facility wide audit improvement initiative, increasing SQF score by 20 points in less than 12 months and sustaining scores of 96 or higher for 24 months.
Director of Quality Systems
2 Years 6 Months- Led FSMA implementation and cross-functional quality improvement initiatives, reducing incorrect packaging rework by 80%.
- Enhanced GFSI/BRC audit system, elevating facility score from A to AA within 1 year.
- Achieved $2M in annual savings through Kaizen problem-solving and advanced formula management.
- Developed Quality Academy training model, enhancing core quality capability and reducing employee turnover by 75%.
Food Safety Director
1 Year 3 Months- Implemented a recall and crisis management program after a nationwide recall involving $100M in lost product, contributing to $200M in risk avoidance.
- Directed GFSI/SQF audit programs across seven facilities, achieving higher audit scores and facilitating certification advancements.
- Established food safety and quality systems, enhancing compliance and operational consistency across nine facilities nationwide.
Director of Food Safety
1 Year- Implemented GlobalG.A.P., Primus GFS, and Tesco audit programs in under 120 days, supporting $20M in sales growth.
- Led Nash Produce food safety programs across harvest, packing, and distribution operations.
- Maintained HACCP, GMP, and SQF documentation for produce handling and storage.
- Delivered statewide FSMA subject matter expertise, enhancing awareness of food safety challenges faced by farms and processors.
- Coordinated sanitation schedules with operations teams to support clean facility standards.
Education
Bachelor of Science - Food Science
Skills
FSMA compliance
SQF certification
HACCP planning
GFSI certification
Food safety audits
CAPA management
Quality systems
Personal Information
Title: Executive Food Safety, Quality Assurance & Regulatory Compliance Leader
Certification
Six Sigma Green Belt | SQF Practitioner | HACCP | USDA Acidified Food | USDA Advanced Process | PCQI | Juice HACCP | Seafood HACCP | HACCP Master Trainer | Seafood HACCP Trainer | FSVF
Accomplishments
- Directed initial BRC certification across 16 distribution facilities in less than 9 months, creating repeatable audit systems for a multi-site network.
- Improved SQF audit performance by 20 points in under 12 months and sustained scores of 96 or higher for 24 months.
- Led regulatory and certification readiness across manufacturing and distribution environments governed by FSMA, FDA, USDA, HACCP, Seafood HACCP, BRC, and SQF requirements.
- Reduced enterprise recall exposure through crisis management improvements that contributed to $200M in risk avoidance.
- Enabled $20M in sales growth by rapidly implementing GlobalG.A.P., Primus GFS, and Tesco food safety programs.
- Built scalable training and capability systems, including a Quality Academy model that reduced employee turnover by 75%.
Executive Leadership Strengths
Enterprise FSQA Strategy | Regulatory Compliance Leadership | GFSI, BRC, SQF, IFS, Primus GFS & GlobalG.A.P. Certification | HACCP, Seafood HACCP, Juice HACCP & PCQI | Recall Readiness & Crisis Management | Supplier & Vendor Governance | Audit Readiness | CAPA & Root Cause Analysis | Food Safety Culture | GMP, Sanitation & Environmental Monitoring | Specification, Labeling & Private Brand Compliance | Risk Mitigation | Training, Talent Development & Organizational Capability
Timeline
FSQA Manager
Reser's Fine Foods
06.2026 - CurrentRead More
Quality Manager
Producer's Peanut Company
02.2026 - 06.2026Read More
CAPA Manager
Sara Lee Frozen Bakery
06.2025 - 09.2025Read More
Sr. Food Safety Manager
McLane Company
03.2024 - 06.2025Read More
Food Safety Manager
McLane Company
03.2019 - 03.2024Read More
Quality Systems Manager
CAROLINA INNOVATIVE FOOD INGREDIENTS
03.2017 - 03.2019Read More
Director of Quality Systems
Flagstone Foods
03.2014 - 09.2016Read More
Food Safety Director
Hampton Farms
06.2012 - 09.2013Read More
Director of Food Safety
Nash Produce
06.2011 - 06.2012Read More
North Carolina State University
Bachelor of Science from Food Science
Read More