Focused Group Home Manager with a background monitoring residents' health, scheduling appointments and delivering compassion and enthusiasm in all tasks. A highly collaborative individual with skills in effective communication, time management, and organization. Offering a strong understanding of quality service and federal and state group home regulations.
Overview
12
12
years of professional experience
Work History
Team Coordinator
Aspire Of Western New York
05.2023 - Current
Delegated daily tasks, addressed employee questions and resolved scheduling issues.
Built strong relationships with residents/family through positive attitude and attentive response.
Ensured proper medication administration for all residents through close coordination with healthcare providers and careful record-keeping practices.
Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
Maintained compliance with state regulations, completing detailed documentation for licensing requirements and audits.
Ensured safety and well-being of residents, conducting regular home inspections and coordinating necessary maintenance.
Assisted residents with basic hygiene and healthcare needs.
Mentored new staff members, providing support and guidance in order to foster professional growth and development within their roles.
Provided ongoing support to families of residents through regular updates on progress made toward individual goals set forth in their care plans.
Protected clients' monies and property by tracking spending and reconciling accounts.
Residential Habilitation Aide
Aspire Of Western New York
06.2016 - Current
Maintained clean, safe, and well-organized patient environment.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Improved residents'' physical health through regular exercise routines and therapeutic activities.
Assisted in administering medications as prescribed, ensuring proper dosage and timely administration.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Supervisor
Save A Lot Grocery Store
07.2013 - 04.2017
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Quickly and accurately counted drawers at start and end of each shift.
Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.