Summary
Overview
Work History
Education
Skills
Timeline
Generic

ALEXANDREA UMBERGER

Enola,PA

Summary

Communicative Police Officer successful at developing positive relationships with colleagues and citizens. Approaches each situation with alertness, compassion and concern. Continually followed procedures to maintain safety, documentation, and meet legal requirements. As of September 1st, I will have 4 years of experience as a Police Officer in the City of Harrisburg.

Overview

10
10
years of professional experience

Work History

Police Officer, Uniformed Patrol

Harrisburg Bureau Of Police
09.2021 - Current
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Answered emergency calls for help from citizens and business owners.
  • Photographed, collected, and logged evidence as part of daily responsibilities in the Patrol Forensics Unit.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • I successfully attended and completed Trainings on Report Writing and Death investigation.

Supervisor of Security Operations (PSO)

Hershey Entertainment & Resorts
08.2019 - 08.2021
  • Provide exemplary service to guests and team members
  • Supervise security staff assigned to area and/or venue
  • Monitor crowd, employee and guest conduct
  • Coach, train and develop part-time staff
  • Prepare and create incident reports
  • Respond to medical calls and assist as needed by medical team members, suspicious person and activities calls and handle accordingly
  • Monitor all vehicles and employees entering venues to ensure all are authorized
  • Patrol assigned area of venue to ensure all company policies and procedures are enforced
  • Conduct guest searches and screenings to prevent entry of prohibited items.

Home Instead Senior Care, Caregiver

10.2018 - 01.2019
  • Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine
  • Care for patients by changing bed linens, washing and ironing laundry, cleaning, and other duties as necessary
  • Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship.

Program Aide

United Cerebral Palsy of Central PA
04.2017 - 08.2018
  • Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine
  • Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care
  • Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship
  • Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert
  • Teach clients tasks such as counting currency, reading, math skills, and telling time
  • Complete necessary monthly paperwork for each client.

Aide and Medical Technician

Brookdale Grandon Farms
04.2015 - 02.2016
  • Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising
  • Clean and sanitize patient rooms
  • Administer prescribed oral medications and insulin, under the written direction of physician and ensure patients take their medicine
  • Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming
  • Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care
  • Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship
  • Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.

House Aide

United Cerebral Palsy of Central PA
11.2014 - 04.2015
  • Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine
  • Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming
  • Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care
  • Plan, prepare, and serve meals to patients according to prescribed diets
  • Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship.

Education

No Degree - Criminal Justice

Central Penn College
Summerdale, PA

High School Diploma -

Cumberland Valley High School
Mechanicsburg, PA
06.2013

Skills

  • Dependable
  • Excellent Verbal/Written Communication Skills
  • Flexible and Adaptable
  • Attention to Detail
  • Organized and Time Management
  • Integrity and Honesty
  • Conflict de-escalation
  • Self-defense techniques
  • Evidence collection protocols
  • Police Patrol Operations

Timeline

Police Officer, Uniformed Patrol

Harrisburg Bureau Of Police
09.2021 - Current

Supervisor of Security Operations (PSO)

Hershey Entertainment & Resorts
08.2019 - 08.2021

Home Instead Senior Care, Caregiver

10.2018 - 01.2019

Program Aide

United Cerebral Palsy of Central PA
04.2017 - 08.2018

Aide and Medical Technician

Brookdale Grandon Farms
04.2015 - 02.2016

House Aide

United Cerebral Palsy of Central PA
11.2014 - 04.2015

No Degree - Criminal Justice

Central Penn College

High School Diploma -

Cumberland Valley High School

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ALEXANDREA UMBERGER