- Avid reader
- Artist, illustrating both traditionally on paper and digitally using the Medibang drawing program
- Crafter, collage and jewelry maker
- Novice nail artist
Alexandrea Welly
Fostoria,OH
Summary
My name is Alexandrea Welly and I am passionate about providing good work and service at my job, whatever it may be. I am currently employed as a dedicated sales associate at Once Upon a Child where I take pride in providing customer satisfaction. problem solving, and team collaboration skills.
I am a creative person with many hobbies that have helped build my skills in many different ways. I have hand drawn many advertisements for the business I work for and customers have personally told upper management that the creative flair encouraged them to shop. I am a life-long learner and always want to help others feel happy, both in and out of work.
Overview
5
5
years of professional experience
Work History
Sales Associate / Buyer
Once Upon A Child Franchise
Findlay, OH
08.2023 - Current
- Assisted customers with product selection, enhancing shopping experience and satisfaction.
- Processed transactions accurately using point-of-sale systems, ensuring efficient check-out procedures.
- Organized merchandise displays to increase visibility and promote sales of featured items.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and retention rates.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Barista
Sodexo Campus Services
Findlay, OH
08.2022 - 06.2023
- Prepared and served high-quality coffee beverages following standardized recipes.
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Engaged with customers to provide exceptional service and address any inquiries or concerns.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
Camp Counselor
Findlay City Schools
Findlay, OH
06.2021 - 07.2022
- Seasonal day program run by Findlay City Schools in collaboration with the Millstream Career Center Teaching Professions class. Teaching Professions students would be in charge of a medium sized group of children and lead them through activities that promote literacy. I worked there for two summers my junior and senior years of high school.
- Supervised daily activities and ensured safety of campers in diverse environments.
- Managed behavioral issues by employing conflict resolution strategies effectively.
- Worked with children of varying age, interest, skill, and developmental levels.
Counter Helper
Panda Express Restaurant
Findlay, OH
11.2021 - 02.2022
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Processed orders efficiently using point-of-sale systems, minimizing wait times and enhancing customer satisfaction.
- Maintained cleanliness and organization of the counter area, adhering to health and safety standards.
- Collaborated with kitchen staff to ensure timely food delivery during peak service hours.
- Performed routine maintenance tasks such as cleaning equipment or restocking supplies to maintain an efficient workplace atmosphere.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Education
High School Diploma -
Arcadia High School
Arcadia, OH06-2022
Skills
- Time management
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Opening and closing duties
- Customer service
- Multi-tasking strength
- Adapt to diverse groups
- Classroom management
- Student engagement
- Creativity and artistic flair
Interests
Timeline
Sales Associate / Buyer
Once Upon A Child Franchise
08.2023 - Current
Barista
Sodexo Campus Services
08.2022 - 06.2023
Counter Helper
Panda Express Restaurant
11.2021 - 02.2022
Camp Counselor
Findlay City Schools
06.2021 - 07.2022
High School Diploma -
Arcadia High School