Summary
Overview
Work History
Education
Skills
Volunteer Experience
Awards
Timeline
Generic

Morgan Heflebower

Orlando

Summary

Detail-oriented sales professional with a strong background in retail operations and customer service. Proven track record in driving sales initiatives, managing cash operations, and ensuring excellent customer experiences.

Overview

3
3
years of professional experience

Work History

Sales Associate / Buyer

Avalon Exchange
Winter Park
06.2025 - 04.2026
  • Operated Clover POS system for efficient customer transaction processing.
  • Provided customer assistance while upholding store standards.
  • Managed opening/closing procedures and cash operations.
  • Applied Florida Pawn Shop Law system.

Lead / Keyholder

Buff City Soap
Ankeny
11.2023 - 12.2024
  • Drove sales through performance tracking and strategic initiatives.
  • Oversaw team operations during shifts to ensure efficient service delivery.
  • Addressed and resolved customer concerns to enhance satisfaction and loyalty.
  • Managed store operations and cash handling.

Wellness Advisor

YogaSix
Ankeny
04.2023 - 11.2023
  • Executed sales outreach through targeted marketing strategies and cold calling, contributing to lead generation efforts.
  • Processed billing and managed large transactions, ensuring accuracy and timely completion.
  • Oversaw daily operations to maintain smooth workflow and adherence to established procedures.

Data Entry Specialist (Remote)

Television Network Services
12.2022 - 08.2023
  • Managed large datasets to ensure data integrity and support project deliverables.
  • Utilized Excel for data analysis, enhancing data presentation, and AutoCAD for drafting precise technical designs.
  • Collaborated on projects for Disney, Google, and CNN, contributing to high-profile outcomes.

Education

41 Credit Hours -

Des Moines Area Community College
01-2023

Diploma -

Ankeny Centennial High School
01-2022

Skills

  • Sales and Customer Service
  • Sales Reporting
  • Cash Handling
  • POS Systems (Clover, Toast, Shopify)
  • Inventory Management
  • Marketing & Social Media

Volunteer Experience

  • Co-Creator, Diversity & Inclusion Group
  • Animal Rescue League, 4+ yrs
  • St. Paul Lutheran Church

Awards

  • President’s Academic Award, 2022
  • Academic Letter, 2021-2022
  • GPA, 3.6+

Timeline

Sales Associate / Buyer

Avalon Exchange
06.2025 - 04.2026

Lead / Keyholder

Buff City Soap
11.2023 - 12.2024

Wellness Advisor

YogaSix
04.2023 - 11.2023

Data Entry Specialist (Remote)

Television Network Services
12.2022 - 08.2023

41 Credit Hours -

Des Moines Area Community College

Diploma -

Ankeny Centennial High School
Morgan Heflebower