Hi, I’m
Alexandria Barrett
Marysville,OH
Summary
Proven track record in enhancing front desk operations and customer service at Memorial Medical Group. Skilled in HIPAA compliance and effective communication, demonstrated by streamlining patient scheduling processes and fostering positive relationships. Achieved significant improvements in team coordination and efficiency, showcasing exceptional time management skills. As well as strong experience in processing transactions, and maintaining high-level customer satisfaction by smoothly resolving requests, needs and problems.
Overview
6
years of professional experience
1
Certification
Work History
Memorial Medical Group
Medical Receptionist
01.2023 - Current
Job overview
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Walmart
Sales Floor Stock Clerk
01.2021 - 01.2023
Job overview
- Maintained knowledge of current promotions, ensuring correct signage was placed throughout the sales floor for optimal visibility.
- Increased overall efficiency with consistent attention to detail when organizing backroom storage areas for ease of access.
- Fostered positive relationships with customers by providing courteous and efficient service when needed.
- Demonstrated flexibility by adapting to changing priorities or unexpected challenges that arose during daily operations.
- Assisted in training new team members, sharing best practices for effectively maintaining the sales floor.
- Improved store aesthetics with proper product placement and attractive displays, encouraging customer purchases.
Chipotle
Crew Member
07.2018 - 12.2020
Job overview
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Operated cash register to ring up final bill and process various forms of payment.
Education
Marysville HighschoolMarysville, OH
High School Diploma
05.2020
Skills
Front Desk Operations
Telephone Etiquette
Appointment Scheduling
Effective Communication
Team Coordination
HIPAA Compliance
Customer Service
Cash Handling
Exceptional time management skills
Certification
- Licensed Nail Technician - Ohio Board of Cosmetology.
Timeline
Medical Receptionist
Memorial Medical Group
01.2023 - Current
Sales Floor Stock Clerk
Walmart
01.2021 - 01.2023
Crew Member
Chipotle
07.2018 - 12.2020
Marysville Highschool
High School Diploma