Alexandria Beatty
Manager
Cumming,GA
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
5
5
years of professional experience
Work History
Manager
Crumbl
East Cobb, GA
03.2025 - Current
- Supervised daily workflows to maintain high product quality and support positive customer experiences.
- Conducted needs assessments and developed targeted training programs to optimize team performance and enhance overall efficiency.
- Analyzed and improved inventory management workflows, resulting in decreased waste and increased supply chain effectiveness.
- Administered systematic performance assessments to promote continuous employee development and uphold accountability standards.
- Analyzed market trends and executed promotional initiatives that successfully boosted foot traffic and strengthened brand presence.
- Analyzed store layout strategies in partnership with cross-functional teams to create a more inviting shopping environment.
- Cultivated a motivated workforce to drive productivity and foster engagement in daily tasks.
- Coordinated and prioritized tasks to consistently meet established deadlines.
- Implemented strategies to uphold a safe, organized, and professional environment for both staff and visitors.
- Engaged with staff members to resolve conflicts by understanding concerns and identifying suitable compromises.
- Developed and executed training sessions for employees to improve team adaptability and productivity.
- Executed recruitment and onboarding processes to enhance team performance and foster talent development.
- Administered budgets to maximize financial efficiency while investing in essential resources for business expansion.
- Utilized customer service skills and industry knowledge to effectively resolve issues and foster customer loyalty.
Server, bartender, trainer, baker, cashier, to go specialist
Marie’s Italian deli and bakery
Cumming, GA
10.2022 - 03.2025
- Provided knowledgeable assistance to customers by maintaining a comprehensive understanding of product features and benefits.
- Streamlined response processes for incoming calls and emails, ensuring timely and effective communication with clients.
- Evaluated customer preferences to recommend suitable products, contributing to increased sales revenue.
- Designed and executed interactive training programs covering essential topics such as product knowledge, sales strategies, and customer service best practices.
- Facilitated seamless take-out service by verifying order details and coordinating timely delivery for patrons.
- Provided clear and engaging descriptions of daily specials and menu items to inform and assist customers.
- Streamlined the processing of to-go orders during peak hours by accurately packaging and organizing items for swift customer retrieval.
- Trained new servers on menu items and restaurant procedures, promoting team efficiency.
- Resolved customer complaints promptly, maintaining positive dining atmosphere.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server, prep, cook, dishwasher, customer service
Roll On In & Buzzed Bull Creamery
Alpharetta, GA
08.2021 - 09.2022
- Directed operations of xx servers, ensuring effective support and training to achieve outstanding customer service outcomes.
- Facilitated a targeted training program for servers, focusing on elevating product knowledge and refining upselling skills.
- Investigated and resolved customer issues promptly, ensuring an enjoyable experience for every guest.
- Developed and maintained a supportive work culture by facilitating open communication, encouraging teamwork, and launching recognition programs for outstanding contributions.
- Analyzed historical data to forecast inventory requirements for bar supplies, facilitating timely restocking and minimizing shortages.
- Prepared and cooked a variety of food items to uphold quality standards and ensure adherence to presentation guidelines.
- Supported kitchen operations by organizing tasks and coordinating activities to enhance overall efficiency.
- Conducted regular inspections and maintained sanitation protocols for work areas, equipment, and utensils during each shift.
- Performed meticulous slicing, dicing, and chopping of various ingredients, including vegetables, fruits, and meats, in alignment with recipe requirements.
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Accurately processed orders using point-of-sale system, minimizing errors and improving efficiency.
Education
High school diploma -
05.2022
Skills
- Food Preparation
- Data Analysis
- Food Safety
- Bartending
- Team Management
- Marketing
- Restaurant Experience
- Catering
- Upselling
- Cooking
- Cash Handling
- Serving Experience
- Busser
- Kitchen Experience
- POS
- Merchandising
- Team leadership
- Time management
- Decision-making
- Customer service
- Staff management
- Staff training and development
- Task delegation
- Goal setting
- Documentation and reporting
- Strategic planning
- Operations management
- Shift scheduling
- Sales techniques
- Conflict resolution
- Data analysis
- Recruiting and interviewing
Languages
English
Native or Bilingual
Timeline
Manager - Crumbl
03.2025 - Current
Server, bartender, trainer, baker, cashier, to go specialist - Marie’s Italian deli and bakery
10.2022 - 03.2025
Server, prep, cook, dishwasher, customer service - Roll On In & Buzzed Bull Creamery
08.2021 - 09.2022
North Forsyth High School - High school diploma,