Alexandria C. Boyd

Professional track record of successfully leading end-to-end business system analysis projects, ensuring alignment with organizational goals and objectives.

Expertise in gathering and documenting business requirements, conducting gap analysis, and recommending effective solutions to enhance process efficiency and productivity. Proficient in using various tools and methodologies, including Agile, Waterfall, Hybrid, Six Sigma, to facilitate effective project management delivery.

Strong analytical skills with the ability to interpret complex data and provide actionable insights to stakeholders at all levels.

Excellent communication and interpersonal skills, adept at collaborating with cross-functional teams and facilitating productive workshops and meetings.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

• Proven track record of identifying process inefficiencies, bottlenecks, and opportunities for improvement
• Product Development - Led team of 6 direct reports to determine packaging, positioning, pricing, advertising, sales forecasts and promotional aspects for successful new product launch.
• Reduced organizational operating costs by 20% by streamlining processes.
• Developed an organizational change management strategy for over 200 employees as a Lead Analyst.
• Process Improvement - Achieved revenue objective by implementing cost-cutting measures.
• Led team to meet 85% of SLAs by streamlining business processes and identifying areas for improvement.

Highly skilled and results-driven Business System Analyst with over five years of experience in analyzing, software implementation, and implementing business processes and systems to improve operational efficiency and drive business growth. Experienced in information technology, stakeholder interviews and presentations, systems analysis, process improvements, writing business requirement documents. Extensive knowledge in managing large scale projects ranging from technical to non-technical. Competent liaison between senior management, executive management, and internal and external personnel. Seeking a challenging opportunity where I can leverage my technical expertise and business acumen to contribute to organizational success.