Alexandria Brooks
IntelyCare
Cincinnati,OH
1
Language
1
Certification
12
years of professional experience
Motivated and reliable professional with strong work ethic and passion for delivering quality results. Dependable and adaptable, with excellent communication and problem-solving skills. Committed to fostering a supportive work environment while eager to grow in a company that values dedication and performance.
Work History
STNA (State Tested Nursing Assistant)
3 Years 4 Months- Provide direct patient care across multiple healthcare facilities, including long-term care and rehabilitation centers
- Supported patients with personal care needs, including shaving, bathing, toileting, and skin and nail care to enhance hygiene and comfort
- Assisted patients with meal preparation and feeding during mealtime.
- Ensuring patient comfort and safety by changing bedding and sterilizing equipment
- Assisting during mealtime
- Monitored patients' behaviors and emotional states in a behavioral health setting., Physical examination of patients, Light housekeeping, vitals
- (214)257-8686
STNA (State Tested Nursing Assistant)
3 Years 9 Months- Delivered direct patient care in multiple healthcare settings, enhancing patient comfort and well-being
- Supported patients with activities of daily living (ADLs), promoting independence and dignity in personal care
- Adapted quickly to new environments, policies, and care teams to ensure consistent patient care
- Adapted to new environments, policies, and care teams, ensuring continuity and quality of patient care
- Intelycare.com
- 1-844-683-5922
Semi Driver
10 Months- Operated Class A CDL semi-truck to transport Amazon LTL freight locally and across state lines, covering long-haul routes efficiently and safely.
- Conducted pre-trip and post-trip inspections, ensuring vehicle safety and compliance with federal regulations.
- Secured cargo, tracked shipments, and maintained accurate logs using ELD systems.
- Maintained accurate delivery documentation while coordinating with dispatch and warehouse team to streamline communication and enhance operational efficiency.
- Email info@Amazinglogistics.com
Road Driver
1 Year 1 Month- Managed LTL freight operations, ensuring efficient dock loading, load balancing, and securement for safe transport
- Transported hazardous materials in full compliance with DOT and safety regulations
- Maintained accurate shipping documentation and delivery records
- Demonstrated effective time management by consistently meeting delivery schedules in fast-paced environments
- Conducted pre-trip and post-trip inspections to ensure vehicle safety and operational readiness
- Email jsorn@centraltransport.com
- Cell 513-508-0755
- Justin Scorn Terminal Manager
Front Desk Receptionist
1 Year 3 Months- Greeted guests and facilitated smooth check-in and check-out processes
- Managed reservations, cancellations, and room assignments using hotel booking systems
- Addressed guest inquiries, requests, and complaints to enhance overall satisfaction
- Coordinated with housekeeping and maintenance to ensure rooms were clean and ready
- Managed phone calls and promptly responded to emails to ensure effective communication
- Melissa Roark- AGM
Administrative Assistant
1 Year 4 Months- Providing strong communication and excellent customer service skills by greeting patients and the community in a respectful manner
- Delivered strong communication and excellent customer service by respectfully greeting patients and the community.
- Scheduling appointments
- Checking patients in and out
- Troubleshot and resolved problems promptly to maintain patient flow and notified supervisor of department and patient issues.
- Processing admission paperwork, including basic insurance verification. Secures, completes and verifies all pertinent patient demographic and insurance information as part of the registration process., Corrected registration errors promptly.
- Processed patient payments accurately at the front desk.
- Reconciles cash drawer at the close of the day.
- Scheduling referrals or follow-up appointments and/or assists with scheduling, rescheduling or canceling other services for patients. Assists patients with online scheduling and MyChart as necessary.
- Assists patients in obtaining necessary referrals for follow-up services and records referrals on tracking tool (referral/consults).
- Sent important documents via fax to facilitate communication.
STNA (State Tested Nursing Assistant)
7 Months- Provided direct patient care by assisting with bathing, dressing, grooming, and toileting to enhance patient comfort and hygiene
- Monitored and recorded vital signs such as blood pressure, temperature, and pulse
- Assisted patients with mobility, transfers, and use of medical equipment (gait belts, walkers, lifts)
- Supported nurses by reporting changes in patient condition promptly
- Maintained clean, safe, comfortable environment to promote patient well-being and recovery
- Delivered compassionate care while preserving patient dignity and privacy to foster trust and comfort
- Jamie Carter HR
- (513)771-1779
Front Desk Receptionist/Housekeeping
1 Year 4 Months- Greeted and assisted guest daily, ensuring a welcoming and professional first impression
- Managed check-in/check-out processing using reservation systems with high accuracy
- Resolved guest inquiries, complaints, and special requests, enhancing guest satisfaction through prompt and professional service
- Maintained cleanliness and sanitation of 15-20 rooms per shift, ensuring a welcoming environment for guests
- Reported maintenance issues promptly to safeguard guest safety and comfort
- Followed health and safety guidelines to maintain a hygienic environment
- Donna Bond -Head of housekeeping
- (513)771-1779
Supervisor
4 Years 11 Months- Coordinated team of 10+ cleaners for post-construction and final cleaning projects, ensuring adherence to quality standards
- Managed daily work schedules to align with project deadlines and contractor timelines, facilitating timely project completion
- Conducted detailed site inspections to ensure quality standards were met before client turnover
- Trained staff on proper cleaning techniques, equipment use, and safety procedures
- Enforced OSHA and site-specific safety regulations, reducing workplace incidents
- Communicated with project managers and contractors to align cleaning operations with construction progress
- Resolved team issues and maintained productivity in a fast-paced environment
- EMAIL www.suddenchangellc.com
- Lisa M. Youngblood H/R (513)742-1400
Store Manager
2 Years 1 Month- Supervised employee performance and development.
- Requested and tracked inventory levels.
- Created weekly employee work schedules.
- Drop and deliver Money to the bank.
Education
High school diploma - Welding
- Relevant Coursework: Vocational Welding Training- completed coursework and hands-on training in welding techniques, equipment operation, workplace safety, and shop practices,
- Blue print- training in reading and interpreting technical drawings and blueprints.
- Class A CDL Training
Skills
Hazardous materials
ADLs
Patient assessment
Vital Signs
Medical scheduling
Medical documentation
Medical Records
Behavioral health
Dementia Care
Alzheimer's Care
Memory support
Cleaning
Memory care
Customer Service
Epic
Mobile devices
Dangerous goods
Hazardous transportation
Patient transport
Truck loading
Material handling
Hand trucks
Alzheimer's support
Patient care experience
Multitasking proficiency
Safe driving practices
Effective communication
Working with individuals with autism
Cleaning
Patient-centered care
Safe driving practices
Multitasking proficiency
Traffic laws
Hazardous handling
Efficient loading
Route planning
Safe driving
Long-haul driving
Time management
Accomplishments
- Earned Class A Doubles, Triples, Hazmat, and Tanker Endorsements.
Certification
- OSHA 10
- commercial driver's license (Class A)
- Welding Certification December 2021 to Present
- AWS FCAW
- 21- HOUR BLUEPRINT WELDING COURSE
- State Tested Nursing Assistant September
- CPR Certification
- BLS Certification
- Osha Bloodborne Pathogens Training for Healthcare
- HIPAA for Healthcare workers
- Doubles/Triples Endorsement
- Air Brake Endorsement
- Hazmat Endorsement
- DOT Physical Certification
- Tanker Endorsement
Languages
English
Additional Information
Authorized to work in the US for any employer
Timeline
Semi Driver
Amazing Logistics
02.2025 - 12.2025Read More
Road Driver
Central Transport, LLC
10.2023 - 11.2024Read More
STNA (State Tested Nursing Assistant)
ShiftKey, LLC
06.2023 - CurrentRead More
STNA (State Tested Nursing Assistant)
IntelyCare
01.2023 - CurrentRead More
Front Desk Receptionist
Sonesta es suites
01.2022 - 04.2023Read More
STNA (State Tested Nursing Assistant)
GLENDALE NURSING HOME
01.2021 - 08.2021Read More
Administrative Assistant
CNR Healthcare Network
08.2020 - 12.2021Read More
Front Desk Receptionist/Housekeeping
Glendale Place Nursing & Rehab Center
09.2019 - 01.2021Read More
Store Manager
Trends Clothing Store
02.2015 - 03.2017Read More
Supervisor
Sudden Change LLC
01.2015 - 12.2019Read More
Great Oaks Institute of Technology And Career Development
High school diploma from Welding
Read More