Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
Generic

Kesha Crumpton

Health Information Management/ Cancer Registry Management
Cincinnati,OH

Summary

Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education. Analytical and strategic STNA with excellent problem-solving and time management skills. Organized, efficient and always willing to go extra mile to meet expectations. State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Respectful Healthcare professional well-versed in direct care to over [Number] patients per shift, including vital signs monitoring and hygiene assistance. Kind and personable with [20] years of experience in healthcare roles. Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures. Proactive worker committed to helping STNA provide top-notch patient care. Skilled at treatments with knowledge of healthcare patients. Fantastic attention to detail and multitasking abilities. Patient-focused State tested nursing assistant with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level STNA position. Ready to help team achieve company goals. Respectful Healthcare professional well-versed in direct care to over 16 patients per shift, including vital signs monitoring and hygiene assistance. Kind and personable with 20 years of experience in healthcare roles.
Basic knowledge of medical terminology, anatomy and physiology, and ICD-O coding required. Must have a medical background with specialized knowledge about cancer including etiology, staging, incidence, evaluation, and treatment methods either through a formal education program or work experience. Experience with computerized data entry and data management experience is required. Ability to communicate effectively with physicians, oncology nurses, patients as well as medical records / tumor registry personnel. Ability to meet deadlines. typing and Microsoft Office Suite skills. This individual must maintain professional confidentiality as privileged information will be retrieved, studied, and recorded. I am very responsible for knowledge of specific data requirements as defined by the association that defines registry requirements. Maintains data abstraction accuracy and productivity within 95-100 % accuracy in accordance with federal/ state regulations, ACoS CoC program standards, institutional and departmental policies and procedures. I have 1 year of knowledge with The STORE and SEER manuals as well. 1 year of ICD-0 coding. Experience with American Joint Committee on Cancer (AJCC) TNM direct staging of all cancer sites

Overview

20
20
years of professional experience
1
1
year of post-secondary education
4
4
Certificates

Work History

STNA (State Tested Nursing Assistant)

Shiftkey agency
Columbus, OH
07.2019 - Current
  • PRN- direct patient within a skilled nursing facility providing care for up to 21 patients
  • Access Associate (capacity management)
  • UCHealth - cinti ohio

Cancer Registrar (student)

University Of Cincinnati Clermont
Cincinnati, OH
05.2022 - 05.2023
  • Performed abstracting activities by extracting cancer registry data.
  • Prepared routine and special reports for medical staff, oncology program, hospital administration and accrediting agencies.
  • Followed release of personal health information guidelines set forth by HIPAA.
  • Conducted case finding to maintain complete cancer registry database.
  • Contributed and reported data relevant fo oncology annual report and service line activities.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Answered phone calls and messages for physician. medical facility, scheduling appointments, and handling patient inquiries.
  • Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Registered and verified patient records before triage with most up-to-date information.
  • Assisted with medical coding and billing tasks.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Processed medical insurance claims and payments.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Managed office bookkeeping with insurance billing and patient payments.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Prepared and processed patient referrals and transfer requests.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Received and routed laboratory results to correct clinical staff members.
  • Conducted patient intake interviews, recording and documenting relevant information.

Capacity Management Access Associate

UC Health
Cincinnati, OH
05.2022 - 02.2023
  • Data entry
  • Typing
  • Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
  • Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
  • Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
  • Addressed bad debts in line with set protocols.
  • Educated patients on importance of preventive health care and insurance coverage.
  • Coordinated patient's care by facilitating caregiver access to medical home providers and resources to meet patient needs.
  • Providing excellent customer service by promptly answering patient inquiries.
  • Resolved patient billing issues in line with established guidelines.
  • Trained new staff on hospital processes and procedures.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Contacted patients on annual renewal dates to offer assistance.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Facilitated communication between patients and various departments and staff.
  • Recommended service improvements to minimize recurring patient issues and complaints.
  • Verified patient insurance eligibility and entered patient information into system.
  • Compiled and maintained patient medical records to keep information complete and up-to-date.
  • Engaged with patients to provide critical information.
  • Worked with patients to ascertain issues and make referrals to appropriate specialists.
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Trained new staff on filing, phone etiquette and other office duties.
  • Resolved customer complaints using established follow-up procedures.
  • Helped address client complaints through timely corrective actions and appropriate referrals.
  • Organized patient records and database to facilitate information storage and retrieval.
  • Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
  • Provided excellent customer service to patients and medical staff.
  • Responded to inquiries by directing calls to appropriate personnel.
  • Taught patients and families to use at-home medical equipment.
  • Delivered support to medical staff in completion of patient paperwork.
  • Greeted and assisted patients with check-in procedures.
  • Processed payments using cash and credit cards, maintaining accurate records of transactions.

Patient Care Assistant

UCHealth
Cincinnati, OH
09.2021 - 02.2023
  • Evaluate transfers of patients from outside hospitals and connect the referring physicians
  • Inbound/ outbound calls, insurance update as well as in take
  • Hospital statistical department census count
  • Accept or deny transfer cases with direction of the Capacity Management physician on call if needed
  • Performing the morning data call throughout the hospital
  • Fill the beds electronically on severity of issue as soon as possible
  • Schedule direct admits, call patients in for surgery
  • Reach out to patients that need follow up services.

Patient Care Technician

BLS
09.2021 - 12.2021
  • Direct patient care for up to 16 patients dressing bathing feeding vital signs transferring with or without mechanical help charting data electronically
  • CPR

Bethesda North Hospital
Cincinnati, OH
01.2019 - 06.2021
  • Direct patient care for up to 16 residents.
  • Perform blood sugars, vital signs, collect specimens, bathing, dressing, feeding, weighing, data recording electronically, PT, companion when on behavior unit

Education

Associates of HIM/Cancer Registry Management - cancer registry

University of Cincinnati-Clermont College
University Of Cincinnati
05.2022 - Current

Skills

Privacy and confidentiality

undefined

Certification

CPR Certification

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

Fall seven times; stand up eight.
Japanese proverb

Timeline

BLS Certification
05-2023
CPR Certification
04-2023

Cancer Registrar (student)

University Of Cincinnati Clermont
05.2022 - 05.2023

Associates of HIM/Cancer Registry Management - cancer registry

University of Cincinnati-Clermont College
05.2022 - Current

Capacity Management Access Associate

UC Health
05.2022 - 02.2023

Patient Care Assistant

UCHealth
09.2021 - 02.2023

Patient Care Technician

BLS
09.2021 - 12.2021

STNA (State Tested Nursing Assistant)

Shiftkey agency
07.2019 - Current

Bethesda North Hospital
01.2019 - 06.2021
CNA
09-2004
State Tested Nursing Assistant
09-2004
Kesha CrumptonHealth Information Management/ Cancer Registry Management