ZAHRAA ALGARAWI
San Antonio
Summary
Dedicated and detail-oriented individual seeking an entry-level phlebotomy position to launch my career in healthcare, utilizing my skills to provide exceptional patient care. Eager to join a dynamic team and contribute to accurate diagnostic testing Proficient in mobility and personal hygiene support and adepts at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Agency Certified Nursing Assistant
Shiftkey Agency
11.2022 - Current
- Taking vital signs
- Turning or repositioning residents who are bedridden
- Answering resident calls and helping residents with their needs
- Monitoring and reporting any behavior, health, or vital statistic changes
- Assisting patients in mobility
- Offering compassion to patients and loved ones
- Traveling to multiple locations (for positions that require travel)
- Ability to care for multiple patients at once.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Certified Nursing Assistant
Morningside Manor
06.2022 - 02.2023
- Answered signal lights, bells or intercom systems to determine resident needs
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation
- Used mobility devices to transport patients
- Observed and reported unusual symptoms and changes to charge nurse
- Documented activities and recorded information in the EMR system
- Supported non-ambulatory residents in a range of motion exercises
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Medical Scribe
Provider Choice Scribe Services
09.2021 - 01.2022
- Input details about patient histories, physical examinations, medications and other information into physical or electronic charts
- Evaluated charts, documents and orders and made timely corrections
- Reviewed account information to confirm patient and insurance information is accurate and complete
- Used medical record software every day and developed advanced skills
- Recorded, stored and reported medical coding information to create statistics of healthcare encounters
- Prepared paperwork for admittance and discharges to coordinate smooth patient movements
- Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules
- Interpreted medical terminology and pharmacological information to translate information into coding system
- Documented and initiated tests, scan and other orders.
Emergency Medical Technician
Prestige ER
01.2020 - 10.2021
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Medical Receptionist
Provider Choice Scribe Services
01.2020 - 09.2021
- Entered insurance, demographics and health history into the patient database
- Checked patients in and out for appointments and collected co-payments
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files
- Processed patient payments and scanned identification and insurance cards
- Organized paperwork such as charts and reports for office and patient needs.
- Answered multi-line phone systems and directed callers to requested personnel and departments
- Delivered high-quality administrative and customer service to sustain patient and work flows
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants
- Gathered, transcribed and typed medical information into charts
- Straightened up the waiting room to maintain neat and organized space.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Education
Associate of Science - Respiratory Therapy Technology
St Philips
05.2026
Certificate - Dental Assisting
UTSA
San Antonio, TX06-2024
Certificate - Phlebotomy
Phlebotomy Training Specialists
10.2023
Certificate in Nursing Assistance -
Savant Achievement Center
05.2022
High School Diploma -
Churchill High School
05.2021
Skills
- Instrument preparation
- Chairside assistance
- Strong writing and verbal skills
- Exam room setups
- Taking X-rays
- First aid training
- CPR and AED certification
- Documentation management
- HIPAA
- Infection control
- Sample and specimen collection
- Venipuncture
Certification
- PT - Phlebotomy Technician
- RDA - Registered Dental Assistant
- CPCT/A - Patient Care Technician/Assistant
- CNA - Certified Nursing Assistant
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Agency Certified Nursing Assistant
Shiftkey Agency
11.2022 - Current
Certified Nursing Assistant
Morningside Manor
06.2022 - 02.2023
Medical Scribe
Provider Choice Scribe Services
09.2021 - 01.2022
Emergency Medical Technician
Prestige ER
01.2020 - 10.2021
Medical Receptionist
Provider Choice Scribe Services
01.2020 - 09.2021
Certificate - Phlebotomy
Phlebotomy Training Specialists
- PT - Phlebotomy Technician
- RDA - Registered Dental Assistant
- CPCT/A - Patient Care Technician/Assistant
- CNA - Certified Nursing Assistant
Associate of Science - Respiratory Therapy Technology
St Philips
Certificate - Dental Assisting
UTSA
Certificate in Nursing Assistance -
Savant Achievement Center
High School Diploma -
Churchill High School
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