ZAHRAA ALGARAWI
San Antonio,TX
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support and adepts at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
6
6
years of professional experience
Work History
Agency Certified Nursing Assistant
Shiftkey Agency
San Antonio, TX
11.2022 - Current
- Bathing and dressing of residents; Delivering food and assisting residents in eating, if needed
- Taking vital signs
- Turning or repositioning residents who are bedridden
- Providing and emptying bedpans
- Lifting residents into beds or wheelchairs
- Answering resident calls and helping residents with their needs
- Monitoring and reporting any behavior, health, or vital statistic changes
- Assisting patients in mobility
- Offering compassion to patients and loved ones
- Traveling to multiple locations (for positions that require travel)
- Ability to care for multiple patients at once.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Certified Nursing Assistant
Morningside Manor
San Antonio, TX
06.2022 - 02.2023
- Assisted residents with bathing and dressing to promote personal hygiene
- Answered signal lights, bells or intercom systems to determine resident needs
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation
- Used mobility devices to transport patients
- Observed and reported unusual symptoms and changes to charge nurse
- Documented activities and recorded information in the EMR system
- Supported non-ambulatory residents in a range of motion exercises
- Distributed drinking water and nourishment to residents
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Medical Scribe
Provider Choice Scribe Services
San Antonio, TX
09.2021 - 01.2022
- Input details about patient histories, physical examinations, medications and other information into physical or electronic charts
- Evaluated charts, documents and orders and made timely corrections
- Reviewed account information to confirm patient and insurance information is accurate and complete
- Used medical record software every day and developed advanced skills
- Recorded, stored and reported medical coding information to create statistics of healthcare encounters
- Prepared paperwork for admittance and discharges to coordinate smooth patient movements
- Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules
- Interpreted medical terminology and pharmacological information to translate information into coding system
- Documented and initiated tests, scan and other orders.
Medical Receptionist
Provider Choice Scribe Services
San Antonio, TX
01.2020 - 09.2021
- Entered insurance, demographics and health history into the patient database
- Checked patients in and out for appointments and collected co-payments
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files
- Processed patient payments and scanned identification and insurance cards
- Organized paperwork such as charts and reports for office and patient needs.
- Answered multi-line phone systems and directed callers to requested personnel and departments
- Delivered high-quality administrative and customer service to sustain patient and work flows
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants
- Gathered, transcribed and typed medical information into charts
- Straightened up the waiting room to maintain neat and organized space.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Sales Associate
Walmart
San Antonio, TX
03.2018 - 01.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Associate of Science - Respiratory Therapy Technology
St Philips
San Antonio, TX05.2026
Certificate - Phlebotomy
Phlebotomy Training Specialists
San Antonio, TX10.2023
Certificate in Nursing Assistance -
Savant Achievement Center
San Antonio, TX05.2022
High School Diploma -
Churchill High School
San Antonio, TX05.2021
Skills
- CPR Certified
- BLS Certified
- HIPAA Guidelines
- Patient Care and Safety
- Output Monitoring and Reporting
- Mobility Assistance
- Observation Documentation
- Caregiver Relations
- Activities of Daily Living ADL Support
- Vital Signs Collection
- Compassionate
- Bedside manner
- Medical terminology knowledge
- Electronic Charting
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Agency Certified Nursing Assistant
Shiftkey Agency
11.2022 - Current
Certified Nursing Assistant
Morningside Manor
06.2022 - 02.2023
Medical Scribe
Provider Choice Scribe Services
09.2021 - 01.2022
Medical Receptionist
Provider Choice Scribe Services
01.2020 - 09.2021
Sales Associate
Walmart
03.2018 - 01.2020
Associate of Science - Respiratory Therapy Technology
St Philips
Certificate - Phlebotomy
Phlebotomy Training Specialists
Certificate in Nursing Assistance -
Savant Achievement Center
High School Diploma -
Churchill High School