
Dynamic and reliable professional with experience at Starbucks and JCPenney, excelling in customer service and team leadership. Proven ability to manage time effectively and solve complex problems while maintaining exceptional attention to detail. Adept at adapting to fast-paced environments and ensuring customer satisfaction through clear communication and active listening.
I have been making drinks for a little over a year now. This particular location is quite high paced and consistently growing. This position taught me a lot on engaging with customers, working as a team, food and beverage preparation, adapting to constantly shifting conditions, also listening and remembering complicated orders and requests.
I was the team lead of fulfillment but I was also cross trained in every area of the store including cashiering, customer service and cash room. This position taught me how to work with technology, support a team, manage my time and solve difficult problems.