Alexandria Cadei
El Cajon,CA
Summary
Detail-oriented and people-focused professional transitioning from retail management into human resources. Skilled in workforce coordination, training and onboarding, performance evaluation, and employee relations. Adept at fostering positive team dynamics and improving operational processes. Currently pursuing SHRM-CP certification to strengthen HR knowledge and support organizational talent strategies.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Hollister Co.
05.2023 - 06.2025
- Oversaw day-to-day operations for a high-volume retail store, supporting a team of 15+ employees.
- Coordinated recruiting efforts, interviewed applicants, and assisted with onboarding and training.
- Planned and facilitated weekly team meetings to align staff with company policies and performance goals.
- Delivered constructive feedback and coaching to improve employee productivity and engagement.
- Supported compliance with company standards, including health, safety, and operational procedures.
Manager-in-Training (MIT)
Hollister Co.
01.2023 - 08.2023
- Completed an accelerated leadership program focused on workforce management, scheduling, and conflict resolution.
- Provided coaching and mentorship to new hires to support their development and retention.
- Monitored staff performance, conducted informal evaluations, and recognized top contributors.
Retail Cashier Lead
Bath & Body Works
10.2021 - 11.2022
- Trained and coached new cashiers, fostering strong customer service skills and teamwork.
- Supported daily scheduling needs and maintained efficient shift transitions.
- Handled customer concerns promptly, maintaining a high satisfaction rate.
Education
Bachelor of Science - Public Health
Dominican University of California
01.2017
Skills
- Talent acquisition support
- New-hire orientation
- Workforce development
- Employee development
- Workforce management
- Timekeeping systems
- Effective conflict resolution
- Employee engagement
- Performance feedback
- Team coaching
- Understanding of policy frameworks
- Compliance awareness
- Equal employment opportunity knowledge
- Workplace safety
- Strong communication skills
- Interpersonal skills
- Data entry
- Proficient in HRIS
- Microsoft Office Suite proficiency
- G-Suite proficiency
Certification
- SHRM-CP Certification, In Progress, 2025-01-01
- Retail leadership and team-building training
Timeline
Assistant Manager
Hollister Co.
05.2023 - 06.2025
Manager-in-Training (MIT)
Hollister Co.
01.2023 - 08.2023
Retail Cashier Lead
Bath & Body Works
10.2021 - 11.2022
Bachelor of Science - Public Health
Dominican University of California