Sarah Larios
El Cajon,CA
Summary
Experienced with healthcare procedures and patient assistance. Utilizing strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
10
10
years of professional experience
Work History
Medical Assistant
St. Paul's PACE
05.2024 - Current
- Scheduling appointments and arranging follow-ups
- Updating patient medical files
- Preparing and administering medications as directed by a physician
- Performing routine tests, including EKGs
- Collecting patient specimens, including bloodwork
- Prepping medical equipment for use
- Provided critical support in vaccine administration, significantly increasing patient vaccination rates.
Referral Specialist
San Diego PACE San Ysidro
11.2021 - 12.2022
- Responsible for managing two doctor panels with 42 specialties per panel.
- Assisted internal staff with clerical needs to maximize efficiency and team productivity.
- Handled complaints and questions, and redirected calls to other team members and departments.
- Entered daily data in computer systems and documented office activities.
- Scheduled and confirmed appointments such as initial consultation and follow-up appointments for participants
- Schedule transportation, companion & Interpreter services for participants when needed for appointments.
Hostess/ PM Manager
Hachi Ramen
03.2018 - 04.2021
- Provided customer service and was involved in training new team members.
- Instructed guests on menu specials, took food and beverage orders, and answered any questions that may have arisen.
- Paid close attention to dietary and allergic restrictions and remained clean and hygienic throughout all shifts.
- Performs opening and closing duties, as needed.
- Assists others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
Associate/Stock Supervisor
VANS
09.2015 - 11.2018
- Utilize strong product knowledge to assist customers with selections, explain product features, and recommend complementary items.
- Lead and supervise the day-to-day operations of the stockroom, including shipping and receiving, processing new inventory, and organizing merchandise.
- Ensure the stockroom is kept clean, safe, and highly organized to allow for quick and efficient retrieval of products for the sales floor.
- Collaborate with the Store Manager to execute visual directives and standards, ensuring that displays, mannequins, and product stories align with corporate guidelines and reflect the seasonal theme.
- Communicate the brand's heritage and values to customers, connecting with them on a personal level.
Education
Medical Assisting Certificate -
Grossmont Health Occupations Center
Santee, California12.2016
High School Diploma - General Studies
Grossmont High School
La Mesa, California06.2013
Skills
- Customer service
- Supervising experience
- Call Center Operations
- HIPAA compliance
- Medical terminology knowledge
- Patient scheduling
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
St. Paul's PACE
05.2024 - Current
Referral Specialist
San Diego PACE San Ysidro
11.2021 - 12.2022
Hostess/ PM Manager
Hachi Ramen
03.2018 - 04.2021
Associate/Stock Supervisor
VANS
09.2015 - 11.2018
High School Diploma - General Studies
Grossmont High School
Medical Assisting Certificate -
Grossmont Health Occupations Center