Keon Murphy
The Bronx,NY
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
AFC Urgent Care
Hartsdale, NY
03.2021 - Current
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized charts, documents and supplies to maintain team productivity.
- Cleaned and maintained medical equipment following procedures and standards.
- Documented notes during patient visits.
- Responded to patient callbacks and phone-in prescription refill requests.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Prepared and packaged specimens for courier transport.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Attached electrodes to patients' bodies and recorded electrical impulses from heart to perform EKGs.
- Administered regular drug and alcohol tests and completed DNA indexing for felony offenders.
- Initiated and implemented drug and alcohol tests and issued notices to prohibit presence or usage in secure zones.
Overnight Stock Associate
Target
Mount Vernon, NY
11.2020 - 03.2021
- Stocked, arranged and organized merchandise during late shift in store that stayed open overnight.
- Cleaned and straightened warehouse, store aisles and shelves for ease of product accessibility, safety and loss prevention.
- Identified stock needs, replaced outdated stock and assembled products.
- Constructed and stocked new displays, designed and assembled end caps and removed and discarded outdated displays.
- Demonstrated expertise in knowing product locations, resulting in maximum satisfaction for searching customers.
Janitor
JERSEY NATIONAL CLEANING SERVICE
Westchester, NY
05.2020 - 10.2020
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
- Completed sweeping and vacuuming, glass cleaning and trash collecting.
- Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Sales Associate
Columbia Sportswear Company
Blackwood, NJ
10.2019 - 01.2020
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
Associate of Applied Science - Allied Health Science
Monroe College
New Rochelle, NY01.2023
Skills
- Microsoft Office
- Microsoft Word
- Cash Handling
- Customer Service
- English
- Patient Care
- Vital Signs
- Phlebotomy
- Venipuncture
- Laboratory Experience
- Triage
- Medical Imaging
- Experience Administering Injections
- Computer Skills
- Medical Office Experience
- Anatomy Knowledge
- Hospital Experience
- Medical Scheduling
- EMR Systems
- Medical Records
- Transcription
- Medical terminology
- Blood sampling
- Documentation review
- Medication administration
- Intake
- Training & development (2 years)
- Physiology knowledge
- Basic life support
- EHR systems
- Patient service
- Epic
- Phone triage
- Pediatrics
- Primary care
- HIPAA
- EClinicalWorks
- Athenahealth
- Patient observation
- Medical Scribe (1 year)
- Certifications and Licenses
- Food Handler Certification
- CPR Certification
- February 2022 to Present
- Assessments
- Customer Focus & Orientation — Proficient
- October 2019
- Responding to customer situations with sensitivity
- Full results: Proficient
- Warehouse associate — Proficient
- December 2021
- Assesses the tendencies that are important for success in warehouse roles
- Customer focus & orientation — Familiar
- February 2022
- Responding to customer situations with sensitivity
- Full results: Familiar
- Customer service fit — Proficient
- January 2020
- Measures the traits that are important for high-quality customer service
- Retail customer service — Completed
- Comprehending and responding to retail customer needs
- Specimen Testing and Analysis
- Critical Thinking
- Data Collection
- Equipment Operation
- Equipment Maintenance
- PPE Compliance
- Infection Control
- Quality Assurance
Certification
- Certified Medical Administrative Specialist (CMAS)
- Certified Medical Administrative Assistant (CMAA)
- [Medical Assistant], NHA - 2023
Timeline
Medical Assistant
AFC Urgent Care
03.2021 - Current
Overnight Stock Associate
Target
11.2020 - 03.2021
Janitor
JERSEY NATIONAL CLEANING SERVICE
05.2020 - 10.2020
Sales Associate
Columbia Sportswear Company
10.2019 - 01.2020
Associate of Applied Science - Allied Health Science
Monroe College
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