Alexandria Cano
Ontario,CA
Summary
Detail-oriented professional with a strong background in retail and customer service. Experienced in problem solving, effective communication, and maintaining accurate records. Eager to leverage expertise in sales and customer support to drive positive outcomes.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
Mercantile Collective
Glendora
07.2025 - Current
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Assessed customer product needs and interests in order to best recommend suitable items.
Library Assistant
Chino Hills Public Library
Chino Hills
08.2024 - 02.2025
- Organized shelves, book displays, and other library areas according to established guidelines.
- Greeted patrons upon entrance to library and offered assistance with needs or issues.
- Engaged with the community through outreach programs to promote library services.
Job Coach
Towards Maximum Independence
Temecula, California
11.2020 - 03.2022
- Traveled to work locations to provide hands-on training, direct supervision and support to participants.
- Maintained accurate records of services provided to each client including progress notes and case histories.
- Provided crisis intervention as needed, ensuring clients' well-being and job retention.
Data Entry Clerk
Med Legal
San Dimas, California
04.2019 - 11.2020
- Contacted customers via phone or email to address data inquiries.
- Reviewed and verified documents for completeness and compliance with legal standards.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
Education
High School Diploma -
South El Monte High School
South El Monte, CA06-2012
Associate of Arts - Psychology
University of Phoenix
Tempe, AZSkills
- Customer service
- Product assessment
- Sales transactions
- Attention to detail
- Merchandising strategies
- Effective communication
- Problem solving
- Data entry
Timeline
Retail Sales Associate
Mercantile Collective
07.2025 - Current
Library Assistant
Chino Hills Public Library
08.2024 - 02.2025
Job Coach
Towards Maximum Independence
11.2020 - 03.2022
Data Entry Clerk
Med Legal
04.2019 - 11.2020
High School Diploma -
South El Monte High School
Associate of Arts - Psychology
University of Phoenix