Alexandria Conners
Milwaukee,WI
Summary
Organized and detail-oriented professional with a background in office administration, bringing strong interpersonal skills and efficient task management to a customer service role. Seeking an opportunity to apply administrative expertise and dedication to delivering exceptional service, providing valuable support to both customers and colleagues while further developing customer service skills.
Overview
19
19
years of professional experience
Work History
Flex Delivery Driver
Amazon
Pewaukee, WI
01.2023 - Current
- Successfully delivered 35-60 packages per day to customers' addresses in timely and efficient manner, upholding Amazon's commitment to excellent customer service
- Demonstrated strong navigational skills and knowledge of delivery routes, ensuring accurate and on-time deliveries
- Safely operated van in compliance with traffic laws and Amazon's safety guidelines
- Maintained clear and effective communication with dispatch and support teams to address any delivery-related issues or concerns
- Utilized Amazon Flex's mobile app to manage delivery routes, update delivery statuses, and provide customers with real-time delivery information
- Upheld high standard of professionalism and customer service, resolving delivery-related inquiries and concerns courteously and efficiently
- Ensured secure handling of packages and adherence to package handling protocols.
- Maintained upbeat, positive attitude in busy, customer-focused environment
- Operated light truck to deliver loads as far as 86 miles from home location
- Operated vehicle safely in highly congested areas with no traffic violations
Administrative Assistant
AFH
Milwaukee, WI
12.2018 - 03.2023
- Provided comprehensive administrative support to team by managing calendars, scheduling appointments, and coordinating meetings
- Managed incoming calls, emails, and correspondence, efficiently handling inquiries and prioritizing tasks to ensure timely responses
- Maintained and organized physical and digital filing systems, resulting in improved document retrieval and overall office efficiency
- Assisted in preparation and distribution of reports, presentations, and other documents, ensuring accuracy and professionalism
- Managed office supplies, inventory, and procurement, optimizing resource allocation and reducing operational costs
- Demonstrated exceptional organizational and multitasking skills, consistently meeting deadlines and maintaining high level of accuracy.
Childcare Provider
Various Clients
Milwaukee, WI
01.2005 - 11.2017
- Provided attentive and nurturing care for children aged 0-12 in their homes
- Ensured safety, well-being, and comfort of children while maintaining stimulating and engaging environment
- Planned and facilitated age-appropriate activities to promote cognitive, social, and physical development
- Established open communication with parents to provide updates on children's progress and address any concerns.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs
- Enforced rules and managed behavior through developmentally appropriate discipline
- Assisted in potty training and other daily hygiene activities to support child development
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions
- Utilized positive reinforcement techniques to encourage good behavior
- Provided emotional support and guidance to children during difficult times
- Read stories, sang songs and facilitated creative play
Education
High School Diploma -
Insight School of Wisconsin
Grantsburg, WI06.2010
Skills
- Familiar with Operating systems Windows, MacOS
- Proficiency in video conferencing platforms such as Zoom, Bluejeans, Google Meet for arranging virtual meetings
- Organizing and maintaining electronic and physical documents, files, and records
- Efficiently using email clients, organizing and prioritizing emails, and managing folders and filters
- Accurate and speedy data entry into databases or spreadsheets
- Proficiency in Microsoft Word, Excel, PowerPoint
- Knowledge of file-sharing platforms Google Drive and Dropbox for document sharing and collaboration
- Proficiency in touch typing and fast data input, 65 wpm
- Conducting online research to gather information or data
- Proficient in identifying and resolving minor computer or software issues and contacting IT support for more complex problems
- Creating professional and consistent formatting for documents and reports
- Scanning and converting physical documents into digital formats for easy storage and retrieval
Timeline
Flex Delivery Driver
Amazon
01.2023 - Current
Administrative Assistant
AFH
12.2018 - 03.2023
Childcare Provider
Various Clients
01.2005 - 11.2017
High School Diploma -
Insight School of Wisconsin