Alexandria Dey
Waxhaw,NC
Summary
Adept Media Assistant with a proven track record at Inclusion Rocks Foundation, showcasing exceptional multitasking and organization skills alongside clear communication. Excelled in enhancing audience engagement through innovative media planning and content management. Demonstrated ability to support team members and ensure customer satisfaction, underpinning a commitment to excellence and positive guest interactions. High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
3
3
years of professional experience
Work History
Media Assistant
Inclusion Rocks Foundation
Charlotte, NC
11.2024 - Current
- Reported live from events using streaming technology.
- Managed website updates by uploading new content and images.
- Tracked audience engagement on company websites and social media platforms.
Cashier
Union Freshmarket
Waxhaw, NC
08.2024 - 11.2024
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Processed sales transactions to prevent long customer wait times.
- Used suggestive selling techniques to promote add-on sales.
- Greeted customers promptly and responded to questions.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Performed other duties as assigned by management.
Server
Chicos Mexican Grill
Greenville, NC
08.2021 - 05.2024
- Ensured that each guest was served courteously, quickly, and efficiently.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Took orders from customers accurately and in a timely manner.
- Trained new employees on restaurant procedures and plating techniques.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Followed health safety guidelines when preparing and serving food products.
- Prepared checks, itemizing total meal costs and taxes.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
High School Diploma -
Cuthbertson Highschool
Waxhaw, NC06-2019
Bachelor of Science -
East Carolina University
Greenville, NCSkills
- Media planning
- Daily specials memorization
- Team member support
- Positive guest interactions
- Upselling techniques
- Multitasking and organization
- Order accuracy
- Time management skills
- Cash drawer balancing
- Daily reporting
- Clear communication
Timeline
Media Assistant
Inclusion Rocks Foundation
11.2024 - Current
Cashier
Union Freshmarket
08.2024 - 11.2024
Server
Chicos Mexican Grill
08.2021 - 05.2024
High School Diploma -
Cuthbertson Highschool
Bachelor of Science -
East Carolina University
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