Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexandria Evenson

Commerce,GA

Summary

At PetSmart, a dynamic Pet Salon Leader adept in strategic planning and team management significantly enhanced salon operations. Leveraged problem-solving and employee development skills to boost team performance, adapt to market trends, and drive business improvements, fostering a culture of excellence and innovation. High-energy Manager, enthusiastic about team and talent development. Brings demonstrated team and program leadership abilities honed in fast-paced environments. Accomplished in exceeding sales and service objectives. Assisting DSTs and personally teaching Dog & Cat Academies since 2018 to the present. My entire career as a groomer/leader at PetSmart has been building to lead me to the DST position. Teaching and helping our services teams is my passion alongside the connections we make with our pet clients.

Overview

9
9
years of professional experience

Work History

Pet Salon Leader

PetSmart
10.2015 - Current
  • Lead stores 1756, 0273 and 0280 as PSL improving quality, safety, client retention and developing salon associates
  • Oversaw salon employee performance, facility cleanliness, and sales.
  • Worked to continuously increase salon business through effective sales, service, and operations policies.
  • Cut and styled hair for customers of all breeds according to individual preferences and latest styles, including cats.
  • Oversaw staff recruitment, training, and retention efforts to build a cohesive and talented team of professionals.
  • Adapted salon offerings according to emerging trends in the pet industry, keeping the business competitive within its market.
  • Mentored junior stylists in advanced techniques, boosting team performance and service quality.
  • Conducted regular performance reviews for continuous improvement of staff skills and overall salon operations.
  • Delegated workplace responsibility to appropriate staff.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Leveraged data and analytics to make informed decisions and drive business improvements.

Education

High School Diploma -

Rabun County Highschool
Rabun County, Ga
05.2009

Skills

  • Problem-solving skills
  • Decision-making skills
  • Team Management
  • Employee Motivation
  • Strategic Planning
  • Employee Development
  • Salon safety
  • Customer Service and Quality Improvement
  • Problem-Solving
  • Reliability
  • Organizational Skills
  • Adaptability/Change Agility

Timeline

Pet Salon Leader

PetSmart
10.2015 - Current

High School Diploma -

Rabun County Highschool

Similar Profiles

CREATE PROFILE
Alexandria Evenson