Shawna Green

• Oversaw salon employee performance, facility cleanliness and sales.
• Input and correct payroll.
• Worked to continuously increase salon business through effective sales, service and operations policies.
• Train new groomers and bathers
• Customer service
• Groom dogs and cats
• Occasionally help within the store with stocking, inventory, and register.
• Maintained general appointment calendar and set shift schedules.
• Help with store inventory as needed
• Run salon academies when needed to train new groomers.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked with store leaders to learn new things in their grooming salons
• Worked with salon leaders in two districts to help them build their salons and help them build their teams to get them ready for academy.
• Be available to answer questions from two districts of salon leaders and store leaders, to help with their salon teams.
• Work with two district leaders to help build pipelines for their salon teams.
• Mange times to construct assessments for potential groomers.
• Run academies to train new groomers.
• Work with the QE leader to ensure salon teams in my district have any new information needed.

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Groom pets
• Customer service

• Customer Service, helping Pet Parents learn about and check-in for their pets stay in boarding or daycamp.
• worked in daycamp being in charge of the dogs that are playing for the day. Made sure they stayed safe and active.
• cleaning.

Groomed pets

Customer Service

Answer phones and book appointments

Check-in and out pets

• Oversaw salon employee performance, facility cleanliness and sales.
• Worked to continuously increase salon business through effective sales, service and operations policies.
• Provided staff coaching, mentoring and consultation to enhance performance and professional development.
• Train new bathers and groomers coming into the salon
• Trained new Salon Managers
• Groomed Pets

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Grooomed Pets
• Customer Service

• Trimmed nails using clippers and grinders.
• Bathed dogs and cats to remove fleas, ticks and other skin parasites.
• Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
• Dematted dogs and trimmed hair in ears and between paw pads.