Alexandria Beverly
Jacksonville,FL
Summary
Pharmacy professional with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens, Inc.
Callahan, FL
08.2024 - Current
- Maintained compliance with pharmacy regulations and safety standards.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Monitored inventory levels, ensuring timely reordering of pharmaceuticals and supplies.
- Trained new staff on procedures, systems, and best practices.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Assisted pharmacists in preparing medications, verifying dosages, and labeling prescriptions.
- Enhanced inventory accuracy by diligently receiving, inbound, and outbound shipments.
Shift Manager
Walgreens, Inc.
Jacksonville, FL
01.2017 - 08.2024
- Improved store profitability through proper merchandising and protection of store assets
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff on customer service excellence and operational efficiency.
- Received commendations for being a great team player and always willing to help out other stores
- Ensured state regulations were adhered to and company policies were followed
- Ensured money was accurate and secured in safe
Education
B.S. - Business Administration
Florida A&M University
Tallahassee, FL12.2016
Skills
- Customer service skills
- Time Management and Organization skills
- Ability to work in a fast-paced environment
- Problem-solving skills
- Workflow optimization
- Team collaboration
Certification
2022 Engagement Award
Timeline
Pharmacy Technician
Walgreens, Inc.
08.2024 - Current
Shift Manager
Walgreens, Inc.
01.2017 - 08.2024
B.S. - Business Administration
Florida A&M University
TRAINING
- Certified Pharmacy Technician
- Lienced immunizer
- Certified in CPR
- Completed 180 hours of pharmacy training
- Completed the Walgreens PTCB course