Alexandria Fleming
Norfolk,VA
Summary
I am a marketing professional with hands-on experience in supporting marketing campaigns and conducting market research. Known for reliability and adaptability in team settings and ensuring seamless project execution. My skills include media, content, and marketing management.
Overview
10
10
years of professional experience
Work History
Gate Clerk
Chesapeake - MAERSK
01.2022 - 08.2024
- Provided quality and efficient customer service
- Maintain use of technology
- Evaluated potential threats/ inconsistencies in procedure
- Greeted guests and provided them with a positive first impression
- Monitored and authorized entrance and departure of employees and guests
- Improved gate security by diligently verifying and documenting incoming and outgoing shipments
- Patrolled the trailer lots to ensure accuracy and all equipment to be in acceptable conditions
- Upheld data integrity by regularly reviewing and correcting errors in information systems used to track container movements within the facility
Custodian
Chesapeake - Diversified Maintenance
08.2019 - 11.2021
- Complied with safety regulations
- Managed multiple tasks within a timely and efficient manner
- Maintained inventory of provided material and equipment
- Job duties included heavy lifting, restocking, and operating advanced cleaning machinery
- Implemented improved customer experience procedures
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting
- Collaborated with other custodial staff to complete larger projects efficiently and effectively
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety
Freelance Photographer
Self Employed Services
11.2018 - 12.2023
- Collaborated with clientele to capture high quality photos
- Prepared and maintained use of digital gear in different environments
- Managed and marketed online portfolio
- Tailored an individualized environment for every client and appointment
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills
- Digitally edited photos to enhance appearance
- Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization
- Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products
- Served a diverse range of industries, including weddings, corporate events, fashion shoots, and family portraits
- Managed social media accounts, showcasing portfolio and attracting new clients through engaging content
- Self-motivated, with a strong sense of personal responsibility
Seasonal Telemarketer
Norfolk - LifeProtec247
06.2018 - 08.2018
- Lead and provided good customer service
- Sold landline and mobile units
- Used an online database to monitor client information
- Overcame objections using friendly, persuasive strategies
- Kept all information organized
- Handled inbound sales inquiries and outbound telemarketing calls
- Fostered a positive work environment that inspired teamwork and collaboration among telemarketing staff members
- Increased telemarketing sales by implementing strategic marketing campaigns and targeted promotions
- Managed a high volume of calls daily while maintaining professionalism and efficiency
Video Technician
Norfolk - Second Calvary Baptist Church
01.2015 - 01.2017
- Sale recordings of church services on CD's and DVD's to customers
- Provide good customer service
Education
No Degree - Physical Education
Virginia State University
Petersburg, VA05-2022
Highschool Diploma -
Grassfield High School
Chesapeake, VA06.2017
Skills
- Organization
- Customer Service
- Communication
- Multitasking
- Microsoft Word
- Excel
- Office
- Scheduling
- Typing
- Problem Solving
- Phone etiquette
- Punctual
- Attention to detail
- Event planning
- Content creation
- Social media marketing
- Presentation development
- Project management
- Client engagement
- Market analysis
- Sales techniques
- Notetaking
Community Service
- VSU Physical Therapy, Physical Therapy Education
- Second Calvary Baptist Church, Video Technician & Trainer
- Panama
- Kenya
- Team Neptunes (AAU), Fundraising - Kept data on inventory and purchases from clients
- Operated and maintained video and audio equipment, Use telephone when needed to keep good communication when needed
Timeline
Gate Clerk
Chesapeake - MAERSK
01.2022 - 08.2024
Custodian
Chesapeake - Diversified Maintenance
08.2019 - 11.2021
Freelance Photographer
Self Employed Services
11.2018 - 12.2023
Seasonal Telemarketer
Norfolk - LifeProtec247
06.2018 - 08.2018
Video Technician
Norfolk - Second Calvary Baptist Church
01.2015 - 01.2017
Highschool Diploma -
Grassfield High School
No Degree - Physical Education
Virginia State University